Napatsawan Pirunsuntron
117 Charoen Niwet Village, Soi 6 Chan Road, Sathorn District, Bangkok
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
1
1
year of professional experience
Work History
Receptionist
Fitness24Seven
Bangkok , Sathorn Thani Tower
07.2023 - Current
Fitness Center Receptionist
Fitness24Seven
Bangkok , Sathorn Thani Tower
07.2023 - Current
- Greeted and welcomed guests upon their arrival to the fitness center.
- Answered incoming calls in a professional manner, responded to customer inquiries and directed calls appropriately.
- Scheduled appointments for personal training sessions and registered new members into the system.
- Welcomed members and visitors to gym and provided accurate information concerning available programs and activities.
- Processed payments for memberships and services using cash registers, computers and credit card machines.
Restaurant Waiter
Anantara Siam Hotel Bangkok
03.2023 - 07.2023
- Greeted customers and provided Italian menus.
- Assisted with food preparation tasks as requested by the head chef.
- Greeted customers, answered questions and recommended specials to increase profits.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
Education
BBA - Business English
Mahasarakham University
02-2023
Skills
- Food Presentation
- Service Quality
- Membership Sales
- Customer Service
- Customer Complaint Resolution
- Greeting and Seating Clients
- Adaptability and Flexibility
- Teamwork and Collaboration
Languages
Thai
First Language
English
Advanced (C1)
C1
Timeline
Receptionist
Fitness24Seven
07.2023 - Current
Fitness Center Receptionist
Fitness24Seven
07.2023 - Current
Restaurant Waiter
Anantara Siam Hotel Bangkok
03.2023 - 07.2023
BBA - Business English
Mahasarakham University
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