Napat Ongsakul
Business Analyst
Bangna
Summary
I want to use my knowledge and experience to learn new things and succeed in the work. I was born on Feb 26, 1980. I graduated Bachelor of Education Program in General Business. Self Description : Endure, Enthusiastic Fast Learnings, Good Relationship and Punctual
Overview
14
14
years of professional experience
2
2
years of post-secondary education
Work History
Business Analyst
Tech Soft Holding Co., Ltd.
Bangkok, Bangkok
01.2021 - Current
- Gather high-level business and system requirements and breakdown them into project scope, timeline and resource planning
- Get requirements, set the quality standards, design process and report according to customer requirements
- Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules
- Preparing status reports by gathering, analyzing, and summarizing relevant information
- Submitting project deliverables and ensuring that they adhere to quality standards
- Supervise and motivate a team of workers
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
Business Analyst and Tester
KP Solution Co., Ltd.
Bangkok
01.2018 - 12.2020
- Get requirements, analyze business needs and design working processes, provide a solution including providing consulting on related technology
- Develop high-quality work outputs such as test scenarios, test cases, solution plans, functional design & specification documents, testing data, test reports, training materials, etc
- Monitor the production processes and adjust schedules as needed
- Works with business units to identify business priorities and advises customers on options
- Collaborate with developers and subject matter experts to establish the technical vision and solution feasibility
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
Business Analyst and Tester
KP Soft Co., Ltd.
Bangkokกรุงเทพ, Bangkok
01.2011 - 12.2017
- Get requirements, analyze customers’ needs and provide a solution
Anlysst requirement and design user interface, use case diagrams & wireframes for approval
Design test scenarios, test cases in order to evaluate features of the project
Support Data migration process and prepare data for support test execution
Implement and post implement active dealer management system (module CRM, purchase, sale, service, spare part, inventory, AR, AP, purchase order, and accounting)
Implement and Test software as Mitsubishi Motor Thailand, Hyundai Motor (Thailand) Co., Ltd., and Ford SHK group
Assistant Manager: Department of Call Center
User consulting and support
Prepare documents such as User Manual, Job Description, and Report checking (Inventory Reports)
Monitoring Project Call Center Process
Resource management to Manage and plan staff is competent in their work
Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures. - Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
Education
Bachelor - Bachelor of Education Program in General Business
Nakhon Sawan Rajabhat University
Nakhon Sawan, 60 06.2000 - 05.2002
Skills
- Hire purchase business
- NCB
- MS Office
- FileZilla Server
- Adobe XD
- Oracle
- SQL Server
- Good communication
- Highly responsible
- Work under pressure
Requirements gathering
Personal Information
Date of Birth: 02/26/80
Summary - About Me
I want to use my knowledge and experience to learn new things and succeed in the work. Self Description: Endure, Enthusiastic, Fast Learnings, Good Relationship and Punctual.
Timeline
Business Analyst
Tech Soft Holding Co., Ltd.
01.2021 - Current
Business Analyst and Tester
KP Solution Co., Ltd.
01.2018 - 12.2020
Business Analyst and Tester
KP Soft Co., Ltd.
01.2011 - 12.2017
Bachelor - Bachelor of Education Program in General Business
Nakhon Sawan Rajabhat University
06.2000 - 05.2002
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