Napasorn Vattananun
Nonthaburi, Thailand
Summary
Experienced Business Manager skillful in monitoring and managing daily business operations with focus on continuous improvement.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Business Support Manager - Modern Trade
Thai Namthip
09.2023 - Current
- Developed initial sales roadmaps and market strategies to promote successful product launches in CVS and Super Hyper markets
- Trained and guided team members to maintain high productivity and performance metrics.
- Researched industry and marketplace trends to enhance sales techniques and meet customer needs.
- Monitored daily sales performances and provided feedback on effectiveness of strategies, selling programs and initiatives and identified areas requiring improvement.
Operations Manager
Covestro
12.2020 - 07.2023
- Developed and implemented strategies to streamline processes and increase productivity.
- Oversaw budget planning and financial management for department.
- Resolved customer complaints and ensured high levels of customer satisfaction.
- Successfully managed inventory levels and minimized waste through strategic planning.
- Utilized data analysis to make informed decisions and drive continuous improvement initiatives.
Financial Analyst
Pizza Hut
04.2020 - 12.2020
- Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.
- Determined pricing, margins and risk factors for active and proposed projects.
- Provided strategic planning advice and financial oversight for corporate stakeholders.
Business Support Manager
Centara Hotels and Resorts
06.2017 - 02.2018
- Implemented process improvements to streamline financial operations.
- Collaborated with cross-functional teams to optimize financial strategies.
- Managed a portfolio of investment products and analyzed market trends.
Assistant Manager - Food and Beverage Marketing
Dusit International
10.2014 - 06.2017
- Conducted market research and analyzed consumer trends to develop strategies for promoting food and beverage products
- Managed social media accounts, including content creation, scheduling posts, monitoring engagement, and responding to customer inquiries
- Tracked key performance indicators (KPIs) related to marketing initiatives and prepared regular reports on campaign effectiveness
- Routinely collaborated with cross-functional teams (such as culinary staff, operations managers) to ensure consistent messaging across all touchpoints of customer experience
- Coordinated with external vendors for promotional events or partnerships to maximize exposure for our food and beverage offerings
Education
MBA - Business Informatics
Metropolia University of Applied Sciences
02.2020
BBA - Tourism And Hospitality Management
Mahidol University
10.2014
Skills
- Advanced Excel
- MS PowerPoint
- Business Development
- Strategic Sourcing
- Demand forecasting
- Trend Analysis
Languages
Thai
First Language
English
Proficient
C2
Finnish
Intermediate
B1
French
Intermediate
B1
Japanese
Elementary
A2
Certification
- Association for Project Management (PMP)
- Certified Food and Beverage revenue management, Singapore university
- Certified Executive hospitality management, Hong Kong Polytechnic university
Timeline
Business Support Manager - Modern Trade
Thai Namthip
09.2023 - Current
Operations Manager
Covestro
12.2020 - 07.2023
Financial Analyst
Pizza Hut
04.2020 - 12.2020
Business Support Manager
Centara Hotels and Resorts
06.2017 - 02.2018
Assistant Manager - Food and Beverage Marketing
Dusit International
10.2014 - 06.2017
MBA - Business Informatics
Metropolia University of Applied Sciences
BBA - Tourism And Hospitality Management
Mahidol University
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