Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic
Napasaorn Sakprakanchai

Napasaorn Sakprakanchai

Bangkok

Summary

Over 10 years of work experience in sales administration and support

Overview

13
13
years of professional experience
2
2
Certifications
2
2
Languages

Work History

Senior Sales Admin Executive

Hitachi Asia (Thailand) Co., Ltd.
09.2015 - Current
  • Support trade operations and assist sales team
  • Issue key documents; sales orders, invoices, POs, billing notes, sales and cost accruals, duty stamp documents, and hedging forms, etc.
  • Coordinate with sales team, SE team, and F&A department to achieve project sales objectives
  • Contact customers and vendors directly for additional information; invoices, billing conditions, etc.
  • Track and reconcile sales and vendor invoices for each project monthly
  • Check all outstanding orders to ensure timely billing to customers based on billing conditions, project timelines, and customers’ billable periods
  • Check and ensure the accuracy of output data in monthly reports: sales and cost report, open sales orders report, outstanding report, sales reconcile report, and procurement report
  • Track and control delivery and acceptance methods in procurement operations for both customers and vendors
  • Monitor sales and cost orders requiring duty stamp affixation within deadlines to avoid fines and prepare required documents for submission to Thai Revenue Department
  • Process new vendor registrations and conduct annual vendor reviews

Project Management Officer

Motif Technology Public Company Limited
08.2013 - 06.2015
  • Coordinated with internal colleagues on cooperative projects
  • Managed warranty and maintenance services for all projects
  • Supported all customer requests via phone and email
  • Logged and updated details of customer incidents in the internal system
  • Followed up on customer incidents to ensure compliance with SLAs
  • Prepared documents based on contracts to inform customers
  • Controlled document delivery and incident handling to achieve customer satisfaction

Drive-thru Worker, Front Counter Worker, and Cashier

CB Enterprises (Mcdonald’s)
03.2013 - 06.2013
  • Greeted all customers
  • Took orders, received and processed payments
  • Presented food and ran orders

Trainee in Front Office Department

JW Marriott Bangkok Hotel
04.2012 - 05.2012
  • Was responsible for providing assistance and service
  • Enrolled all guests at the Front Desk
  • Prepared welcome letters for new customers
  • Handled incoming phone calls professionally

Education

Bachelor of Arts Degree - English Major, Business Administration Minor

King Mongkut’s Institute of Technology Ladkrabang
03-2013

Skills

  • Excellent attention to detail and accuracy in documentation

  • Effective communication and coordination with sales and other teams

  • Willingness to learn new things and adapt to new processes

  • Able to get along well with colleagues and others

  • Able to work independently and as part of a team

Certification

AUA Language Center Level 15 (2008)

Additional Information

  • Proficient in Microsoft Office (Excel, Word, and Outlook)
  • Able to work and communicate effectively in both English and Thai for verbal and written communication

Timeline

Senior Sales Admin Executive

Hitachi Asia (Thailand) Co., Ltd.
09.2015 - Current

Project Management Officer

Motif Technology Public Company Limited
08.2013 - 06.2015

Drive-thru Worker, Front Counter Worker, and Cashier

CB Enterprises (Mcdonald’s)
03.2013 - 06.2013

Trainee in Front Office Department

JW Marriott Bangkok Hotel
04.2012 - 05.2012

Bachelor of Arts Degree - English Major, Business Administration Minor

King Mongkut’s Institute of Technology Ladkrabang

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Napasaorn Sakprakanchai