
Dynamic Sales Executive with proven leadership and operational skills at Dive Space Co., Ltd. Expert in enhancing customer satisfaction and training staff, while effectively coordinating logistics. Recognized for maintaining strong dealer relationships and ensuring service excellence, contributing to a seamless operational flow. Passionate about delivering results and fostering team collaboration.
• Take care customers both of online and offline to meet their highest satisfaction.
• Email correspondence for inbound and outbound customers.
• Coordinate with head quater for ordering and shipping spare parts.
• Coordinate with dealers, customers and staffs to ensure smoothly working.
• Coordinate with FedEx or DHL for shipping items to customers.
• Prepare displays and stocks for inbound abd outbound events.
• Prepare quotations or invoices to dealers.
• Maintain displayed zone in safety environment and convenience for customers.
• Ensure there are sufficient stocks at displayed zone.
• Provide after sales service to customers in term of replacement and repairing faulty products.
• Provide training to new employees for sale section and products knowledge.
• Support dealers, customers and staffs for problems solving.
• Maintain good relationship for dealers.
• Prepare budget for each properties.
• Prepare monthly report for each properties.
• Prepare annual meeting for property.
• Ensure subcontractors do works as agreement.
• Random inspect each properties to ensure all tasks are in good condition.
• Prepare training program to employees.
• Prepare quotation for after sales service in term of villa cleaning, pool cleaning, gardening and technician service.
• Organise daily briefing and weekly meeting.
• Attend monthly meeting.
• Coordinate with villa's owners to ensure our service meet their satisfaction.
• Coordinate with cleaners, gardeners and technicians to delivery best services to clients.
• Order equipments and stuffs for operational department.
• Support clients and staffs for problems solving.
• Prepare working schedule for cleaner, gardener and technician.
• Random inspection services to maintain standard of service.
• Coordinate with villa's owners, subcontractors and staffs for smoothly working.
• Prepare minutes of meeting.
• Visit tour agencies in Phuket.
• Encourage tour agencies to increase sales to the target.
• Prepare monthly report to sales manager.
• Inspect tour operation to ensure their operation reach the company's standards.
• Greeting and welcome clients when they arrive to our port.
• Prepare monthly expenses report.
• Coordinate with other fright forwarder.
• Coordinate with head quater.
• Organise shop for smoothly working.
Leadership skill