Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nang Su Su San

Receptionist,Bartender,Barista,Sale
Phra Nakhon ,Bangkok

Summary

Dynamic professional with extensive experience in customer relations and administrative support at Back Home Backpackers Hostel. Proven ability to enhance client satisfaction through effective problem resolution and efficient processes. Skilled in time management and organization, consistently improving service delivery and fostering positive guest experiences.

Overview

10
10
years of professional experience
1
1
Certification
3
3
Languages

Work History

Receptionist,Barista,Bartender,Tour Sales

Back Home Backpackers Hostel
07.2022 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered central telephone system and directed calls accordingly.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Reduced waiting times for visitors by implementing more efficient check-in process.
  • Assisted in event planning and execution, ensuring seamless operation of company functions.

Receptionist,Housekeeping,

OYO Babo House Hotel
01.2021 - 07.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered central telephone system and directed calls accordingly.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Maintained confidentiality of information regarding clients and company.

Primary School Assistant

Honant Primary School
06.2018 - 12.2019
  • Set up classroom equipment and organized activities.
  • Provided instruction and support under supervision of teacher.
  • Assisted in preparation of classroom and instruction materials.
  • Served as a valuable resource for teachers, offering assistance with lesson planning, differentiation strategies, and assessment techniques to support diverse learners in the classroom.
  • Scheduled and coordinated student activities throughout school year.
  • Strengthened parent-teacher communication by providing regular updates on student progress and addressing concerns in a timely manner.

Salesperson

Nwe Waddy Kaw Petrol Tradding(Myanmar)
03.2016 - 11.2017
  • Worked to build relationships with customers and built potential for additional sales.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Provided exceptional customer service , resulting in numerous positive reviews and referrals.
  • Built relationships with customers and community to promote long term business growth.

Salesperson

Kyartip Motorcycle Accessories Shop(Myanmar)
03.2015 - 06.2016
  • Worked to build relationships with customers and built potential for additional sales.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Built relationships with customers and community to promote long term business growth.

Education

Bachelor -

Taunggyi University
Taunggyi
03.2019

Skills

Customer/Client relations

Certification

Barista basics

Timeline

Barista basics

09-2024

Receptionist,Barista,Bartender,Tour Sales

Back Home Backpackers Hostel
07.2022 - Current

Receptionist,Housekeeping,

OYO Babo House Hotel
01.2021 - 07.2022

Primary School Assistant

Honant Primary School
06.2018 - 12.2019

Salesperson

Nwe Waddy Kaw Petrol Tradding(Myanmar)
03.2016 - 11.2017

Salesperson

Kyartip Motorcycle Accessories Shop(Myanmar)
03.2015 - 06.2016

Bachelor -

Taunggyi University
Nang Su Su San Receptionist,Bartender,Barista,Sale