Nang Su Su San
Receptionist,Bartender,Barista,Sale
Phra Nakhon ,Bangkok
Summary
Dynamic professional with extensive experience in customer relations and administrative support at Back Home Backpackers Hostel. Proven ability to enhance client satisfaction through effective problem resolution and efficient processes. Skilled in time management and organization, consistently improving service delivery and fostering positive guest experiences.
Overview
10
10
years of professional experience
1
1
Certification
3
3
Languages
Work History
Receptionist,Barista,Bartender,Tour Sales
Back Home Backpackers Hostel
07.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Handled cash transactions and maintained sales and payments records accurately.
- Reduced waiting times for visitors by implementing more efficient check-in process.
- Assisted in event planning and execution, ensuring seamless operation of company functions.
Receptionist,Housekeeping,
OYO Babo House Hotel
01.2021 - 07.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained confidentiality of information regarding clients and company.
Primary School Assistant
Honant Primary School
06.2018 - 12.2019
- Set up classroom equipment and organized activities.
- Provided instruction and support under supervision of teacher.
- Assisted in preparation of classroom and instruction materials.
- Served as a valuable resource for teachers, offering assistance with lesson planning, differentiation strategies, and assessment techniques to support diverse learners in the classroom.
- Scheduled and coordinated student activities throughout school year.
- Strengthened parent-teacher communication by providing regular updates on student progress and addressing concerns in a timely manner.
Salesperson
Nwe Waddy Kaw Petrol Tradding(Myanmar)
03.2016 - 11.2017
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Provided exceptional customer service , resulting in numerous positive reviews and referrals.
- Built relationships with customers and community to promote long term business growth.
Salesperson
Kyartip Motorcycle Accessories Shop(Myanmar)
03.2015 - 06.2016
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
Education
Bachelor -
Taunggyi University
Taunggyi 03.2019
Skills
Customer/Client relations
Certification
Barista basics
Timeline
Barista basics
09-2024
Receptionist,Barista,Bartender,Tour Sales
Back Home Backpackers Hostel
07.2022 - Current
Receptionist,Housekeeping,
OYO Babo House Hotel
01.2021 - 07.2022
Primary School Assistant
Honant Primary School
06.2018 - 12.2019
Salesperson
Nwe Waddy Kaw Petrol Tradding(Myanmar)
03.2016 - 11.2017
Salesperson
Kyartip Motorcycle Accessories Shop(Myanmar)
03.2015 - 06.2016
Bachelor -
Taunggyi University
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