Language


I have 2 years of experience in customer service within the food and beverage industry and I aim to apply my knowledge and skills in communication problem-solving and teamwork in a customer service position to enhance the customer experience and contribute to the growth of the organization.
-Maintained cleanliness and organization of guest rooms and common areas.
-Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
-Check minibar items in guest rooms.
-Record items consumed by guests accurately.
-Maintain cleanliness and proper arrangement of the minibar.
-Welcome and assist customer in a friendly and professional manner.
-Prepare and arrange tables, dining areas, and service equipment.
-Take food and beverage orders accurately.
-Serve food and beverages to customer.
-Clear and clean tables after customer finish their meals.
-Maintain cleanliness and organization of the dining and service areas.
-Coordinate with the kitchen, bar, and other departments to ensure smooth service.
Customer Service
Communication
Problem-solving
Analytical Thinking
Adaptability
Language
Culture