Summary
Overview
Work History
Education
Skills
Timeline
Generic
Nakrop Arunothai

Nakrop Arunothai

Huai Khwang

Summary

Seasoned Customer Service Supervisor with unmatched customer service record and successful strategic development. Develops strong working relationships with teams to boost performance and meet objectives.

Overview

6
6
years of professional experience

Work History

Warehouse Manager

BYD INTER GROUP CO., LTD
06.2024 - Current
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.

Customer Service Supervisor

Srisawad Corporation
07.2020 - 05.2024
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Updated reports, managed accounts, and generated reports for company database.
  • Actively supported service associates by quickly responding to questions via social media, phone and email and finding appropriate solutions to customer issues.

Bell Attendant

Happy 3 Hotel
01.2019 - 05.2020
  • Transferred luggage, bags, and other items from vehicles and main lobby to and from guest rooms with wheeled cart.
  • Explained important features of guest rooms to travelers.
  • Responded immediately to any guest requests or concerns and promptly resolved issues.
  • Provided guests with information regarding hotel's amenities, local attractions, nightlife, dining options, museums, and concerts.

Education

BBA - Business Management

University of The Thai Chamber of Commerce
Vibhavadi-Rangsit 2 Ratchadaphisek Bangkok
09-2025

Diploma - Digital Business Technology

Kitti Business Administration Technology College
Jan 18 Thung Wat Don,Sathorn, Bangkok
02-2023

Skills

  • Complaint resolution
  • Employee schedule management
  • Cross-functional collaboration
  • Customer relations
  • Adaptability and flexibility
  • Team building and leadership

Timeline

Warehouse Manager

BYD INTER GROUP CO., LTD
06.2024 - Current

Customer Service Supervisor

Srisawad Corporation
07.2020 - 05.2024

Bell Attendant

Happy 3 Hotel
01.2019 - 05.2020

BBA - Business Management

University of The Thai Chamber of Commerce

Diploma - Digital Business Technology

Kitti Business Administration Technology College

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Nakrop Arunothai