POS
Myat Hsu Hein
Cashier, Customer Service Officer
Samrong,Samut Prakan
Summary
Experienced cashier with expertise in financial transactions, restocking merchandise, and delivering exceptional customer service. Demonstrated capability in maintaining clean and organized work areas to create a professional and inviting environment. Recognized for attentive listening skills and a detail-oriented approach, consistently providing accurate and efficient service.
Overview
12
12
years of professional experience
4
4
Certifications
3
3
Languages
Work History
Cashier
CLL Health Polyclinic, Sea Lion Group
11.2023 - 05.2024
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Stocked, tagged and displayed merchandise as required.
Office Cashier
ML Logistics Co.Ltd.
05.2021 - 12.2022
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Demonstrated flexibility in scheduling availability to meet varying needs of office operations.
- Safeguarded sensitive customer information through meticulous handling of personal data during transactions.
- Ensured timely delivery of products by coordinating efficient transportation routes and carrier schedules.
- Generated, distributed and filed copies of all billing paperwork.
Customer Service Representative
Mascon Myanmar (MiBS)
02.2019 - 08.2019
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Cashier
Soft Shell Crab Specialist Restaurant
12.2015 - 07.2016
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
Cashier
KK Super Mart
02.2014 - 11.2015
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Stocked, tagged and displayed merchandise as required.
Casino Cashier
Grand Andaman Resort
07.2012 - 03.2013
- Quickly and accurately counted drawers at start and end of each shift.
- Enhanced customer satisfaction by accurately and efficiently processing cash transactions.
- Effectively communicated with cage supervisors regarding any discrepancies or issues encountered during shift operations.
- Contributed to a positive gaming environment by providing friendly, professional service to all casino guests.
- Ensured timely replenishment of cashier supplies such as coin rolls and receipt paper, minimizing downtime due to shortages.
- Handled large sums of money responsibly while executing transactions quickly without compromising accuracy.
Education
LL.B - Law
Mawlamyine University
Mawlamyine, Mon State 04.2001 - 2018
Skills
Customer Service
Software
MS Office
Social Media
Certification
Ready To Wear Basic Outfit Course, A1 Fashion Design Workshop
Timeline
Cashier
CLL Health Polyclinic, Sea Lion Group
11.2023 - 05.2024
Ready To Wear Basic Outfit Course, A1 Fashion Design Workshop
09-2023
Chinese For Beginner, Peking Universityit
06-2021
Office Cashier
ML Logistics Co.Ltd.
05.2021 - 12.2022
I-Office Course, International Engineering & Computer Training Center
08-2020
Customer Service Representative
Mascon Myanmar (MiBS)
02.2019 - 08.2019
Summer Judicial Legal Aid Course
04-2018
Cashier
Soft Shell Crab Specialist Restaurant
12.2015 - 07.2016
Cashier
KK Super Mart
02.2014 - 11.2015
Casino Cashier
Grand Andaman Resort
07.2012 - 03.2013
LL.B - Law
Mawlamyine University
04.2001 - 2018
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