Muzolleen Maliwan
Content , Media , Writer
Bangkok
Summary
Seeking dynamic opportunities to apply my expertise in communication, creativity, and content creation, contributing to organizational growth and success.
Overview
1
1
year of professional experience
2
2
Languages
Work History
Content Creator
Vcommerce
10.2024 - Current
- Boosted brand engagement by creating compelling social media posts and campaigns.
- Applied current editing and photography tools to tell great stories.
- Strengthened content through proofreading and editing.
- Cultivated a loyal following on social media platforms through consistent posting schedules and authentic community engagement strategies.
Guest Service Agent (GSA)
Paradise Koh Yao Resort
05.2024 - 07.2024
- Assisted guests with reservations, modifications, and cancellations to meet their travel needs.
- Improved guest experience scores by consistently delivering exceptional service through active listening skills.
- Maximized revenue by upselling room upgrades and additional services.
Reservations Agent
Sametnangshe Boutique
03.2024 - 04.2024
- Managed high call volume with exceptional attention to detail, resulting in fewer booking errors and cancellations.
- Monitored online review platforms regularly, responding diplomatically to feedback and using insights for continuous improvement initiatives.
- Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services, and facilities.
Content Creator (Internship)
Main Stand Creator (Thailand)
11.2023 - 02.2024
- Completed thorough research into assigned topics.
- Enhanced content quality by conducting thorough research and incorporating relevant information in articles.
- Delivered high-quality work under tight deadlines by optimizing time management skills.
Education
Bachelor of Arts - Journalism And Mass Communication
Chiang Mai University
Chiang Mai, Thailand 04.2001 -
GED -
Phuket Wittayalai School
Phuket, Thailand 04.2001 -
Skills
Social media marketing
Timeline
Content Creator
Vcommerce
10.2024 - Current
Guest Service Agent (GSA)
Paradise Koh Yao Resort
05.2024 - 07.2024
Reservations Agent
Sametnangshe Boutique
03.2024 - 04.2024
Content Creator (Internship)
Main Stand Creator (Thailand)
11.2023 - 02.2024
Bachelor of Arts - Journalism And Mass Communication
Chiang Mai University
04.2001 -
GED -
Phuket Wittayalai School
04.2001 -
Similar Profiles
Suvir KumarSuvir Kumar
Assistant General Manager at SCGJWD/Dynamic IT Solutions Co., Ltd.Assistant General Manager at SCGJWD/Dynamic IT Solutions Co., Ltd.
Rahul AnandRahul Anand
Project Manager at SATS Food Solutions ThailandProject Manager at SATS Food Solutions Thailand
Matus LaiwanitMatus Laiwanit
Lead Software Engineer at London Stock Exchange Group (LSEG)Lead Software Engineer at London Stock Exchange Group (LSEG)