Microsoft Word
Muantawan Sopinpornraksa
Guest Service Agent
Muang Samut Prakan
Summary
Enthusiastic and dependable team player with experience in fast-paced environment. Skilled in customer service and multitasking. Quick learner with strong communication and organizational skills, committed to delivering high-quality service.
Overview
1
1
year of professional experience
2
2
Languages
Work History
Crew Member
Dunkin' Donuts
05.2025 - 09.2025
- Provided excellent customer service in a fast-paced environment, handling orders, and payments efficiently.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Restaurant Server
Kagetsu Arashi Ramen
09.2024 - 12.2024
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
- Cultivated warm relationships with regular customers.
- Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
Education
Bachelor of Arts - Sociology And Anthropology
Kasetsart University
03-2025
Skills
- Customer service
- Teamwork and collaboration
- Adaptability and flexibility
- Willingness to learn
- Effective multitasking
- Prioritization and scheduling
Software
Canva
Microsoft Excel
Interests
Learning languages to improve communication and connect with people from different cultures
Watching movies
I enjoy watching movies from different countries and eras, which helps me understand diverse perspectives and human behavior, enhancing my empathy and ability to provide excellent customer service.
Timeline
Crew Member
Dunkin' Donuts
05.2025 - 09.2025
Restaurant Server
Kagetsu Arashi Ramen
09.2024 - 12.2024
Bachelor of Arts - Sociology And Anthropology
Kasetsart University