Ms. Nattaya Chonchattrakul

• Oversees the development and implementation of HR policies, programs, and practices to ensuring that it aligns with the company's goals and culture.
• Collaborated with executive leadership team to develop long-term HR strategies aligned with business objectives.
• Designed performance management systems that supported employee development and organizational success.
• Oversaw talent acquisition efforts, ensuring alignment with company values and growth strategies.
• Evaluated compensation structures and policies, ensuring competitive positioning within the market and internal equity among staff members.
• Ensured legal compliance in all HR practices, mitigating potential risks related to employment law violations or disputes.
• Reduced time spent on administrative tasks, allowing HR team members to focus on strategic initiatives.
• Provided updates on HR policy changes to employees to satisfy compliance and state laws.
• Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.

• In term of Management position, I have to managed and control all of 3 functions; HR, GA and Purchasing, to archive the company goal and create strategy to improve internal process to be complied with the Company business strategy.

• Guided leaders and employees on company policies, programs, benefits and salary administration.
• Responsible for day-to-day administration and policies and programs covering several all of Recruitment, Payroll, Compensation & Benefits, Training.

• Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
• Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
• Manage overall HR operation areas such as Payroll, Compensation & Benefits, Staff relation activities, Welfare management and Employee engagement program.

Achievement

• Created a standard handbooks for both client and employees to follow.
• Increased Customer service satisfaction from one of valued client, Shell company.

I was in charged of 2 Business Unit which were Transportation System (BTS&MRT) and Airport Link projects.

• Collaborated with senior management to align HR initiatives with organizational goals.
• Managed full cycle of recruiting, hiring, and onboarding new employees.
• Facilitated communication between employees and management by conducting regular feedback sessions and addressing concerns proactively.
• Responsible for day-to-day of HR Management, Training, Visa & Work permit for 300 expatriates employee.

Achievements:

• Set up the database for expatriates employee as well as closely communicate for the Visa & Work Permit scheduling, documents required and all database which can reduce the unnecessary expenditure.
• Conduct recruitment of operations and supervisor level to meet the headcount planning.