Mongkhon Thanesjaruskhongchai
IT Support
Bangkok
Summary
Dynamic System Engineer with a proven track record at Loxley Public Company Limited, excelling in troubleshooting and IT infrastructure. Enhanced system performance through expert diagnostics and problem-solving, ensuring user satisfaction. Strong communicator and dedicated team player, committed to continuous improvement and delivering quality support.
Overview
5
5
years of professional experience
Work History
System Engineer
Loxley Public Company Limited
08.2003 - 08.2004
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Resolved complex technical issues through effective problem-solving fkfskktjaause analysis.
- Provided expert support for end-users, ensuring optimal system performance and user satisfaction.
Technician Specialist (IT Support)
Unilever Company & Mayne Logistics Thailand
11.2002 - 07.2003
- Streamlined maintenance processes for increased efficiency and reduced downtime.
- Participated in continuous learning opportunities to stay current on industry trends, enhancing personal expertise while contributing to overall company growth.
- Enhanced system performance by conducting thorough diagnostics and implementing necessary repairs.
- Optimized equipment functionality by performing routine inspections and preventative maintenance tasks.
Teacher Assistant
Sripatum University
01.2000 - 04.2002
- Assisted lead teacher in managing classroom behavior, ensuring a safe and supportive learning environment for all students.
- Assisted lead teacher in the monitoring of student progress and updating required documentation, ensuring accurate records for each learner.
- Supervised students during lunch breaks, recess, field trips, and other school-related events, maintaining a positive atmosphere conducive to learning.
- Provided one-on-one tutoring support outside of regular school hours for students requiring additional assistance with coursework or test preparation.
Education
Bachelor of Computer Engineering, IT Faculty - Computer Engineering
Sripatum University
Bangkok, Thailand 04.2001 -
Skills
Troubleshooting
Timeline
System Engineer
Loxley Public Company Limited
08.2003 - 08.2004
Technician Specialist (IT Support)
Unilever Company & Mayne Logistics Thailand
11.2002 - 07.2003
Bachelor of Computer Engineering, IT Faculty - Computer Engineering
Sripatum University
04.2001 -
Teacher Assistant
Sripatum University
01.2000 - 04.2002
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