Sports
Moinuddin Hyder
Technical Product Manager
Park Origin, Soi 24, Sukhumvit Road,Klong Toey, BangkokPO- 10110Thailand,10
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and business teams.
Overview
18
18
years of professional experience
6
6
years of post-secondary education
7
7
Certifications
4
4
Languages
Work History
VP, Product & Commercials
Santora Nakama
Bangkok
12.2019 - 01.2021
- Devise and implement strategies to ensure smooth technical product development and operation
- Lead team of software engineers to drive company's product vision and goals
- Work as team mentor and support cross-functional teams to upskill
- Collects analyze and validates engineering performance metrics and coordinate organizational requirements to support, and set out improvement plans based on commercial goals
- Control overall company budget and expenditures of engineering and commercial teams and align with CEO's company level goals
Technical Project Manager & Director
UpTech Solution
Singapore
05.2020 - Current
- Make high-level decisions on company strategies and finances
- Collaborating with CFO to develop financial plans in line with company's quarterly and yearly goals
- Coordinate with company CTO to strategize technical operation and develop cultural & talent development at the same time
- Oversee the process for recruitment as per client needs
- Report to the board of directors and keep them informed on company operation, finances and growth
Director
Magnito Digital
Dhaka
06.2019 - Current
- Attend monthly board meetings and take key company level decisions
- Analyzing market dynamics, market share changes and product line performance to keep company's offering competitive to the competitions
- Advise and assist CEO with designing and implementing business strategies, plans and procedures
- Set comprehensive goals for company-level performance and growth
VP. Product & Commercials
Geddit Interactive
Bangkok
09.2019 - 11.2019
- Devise and implement strategies to ensure smooth technical product development and product operation
- Lead team of software engineers to drive company's product vision and goals
- Work as a team mentor and support cross-functional teams to upskill with relevant skills
- Collects analyze and validates engineering performance metrics and coordinate organizational requirements to support, and set out improvement plans based on commercial goals
- Control the overall company budget and expenditures of the engineering and commercial teams and align with CEO's company level goals
Technical Project Manager
Telenor Digital Asia
Bangkok
07.2017 - 06.2019
- Oversee groups of programmers to design, develop and deploy user centric product, optimize cloud-based components and setup & analyze data frameworks to better the product outcomes
- Hire and lead team of engineers, UX researcher and data scientists including supervising their expertise development through training and professional engagement
- Gather, analyze and approves engineering teams performances according to company's needs, and set out progress plans based on business objectives
- Product management enabler with the global team and ensure agile product development practices are followed across all engineering functions
- Collect the product feedback and insights from each market and coordinate with User Experience and User Interface designers to develop, and build human-centric product outputs
- Lead strategic business development at local and regional level for Myanmar, Bangladesh and Pakistan markets
Product Manager
Telenor Group
Bangkok
01.2016 - 06.2017
- Oversee groups of programmers to design, develop and deploy user centric products, optimize cloud-based components and setup & analyze data frameworks to better the product outcomes
- Hire and lead team of engineers, UX researcher and data scientists including supervising their expertise development through training and professional engagement
- Gather, analyze and approves engineering teams performances according to company's needs, and set out progress plans based on business objectives
- Product management enabler with the global team and ensure agile product development practices are followed across all engineering functions
- Collect the product feedback and insights from each market and coordinate with User Experience and User Interface designers to develop, and build human-centric product outputs
Product Manager
Grameenphone Ltd.
Dhaka
12.2014 - 12.2015
- Facilitate digital product scoping, execution plans and timelines with impacted business areas
- Ensure agile development methodologies with Grameenphone digital products
- Introduce and maintain Digital & Social Media products specific to different segment for Grameenphone users
- Drive the development of product roadmaps, capabilities matrices, backlogs, and communication plans to support a positive impact on the business
- Monitor, manage and report product analytics including adoption, utilization, capability usage and priorities to drive business outcomes
Head of Digital and Social Media
Grameenphone Ltd.
12.2011 - 11.2014
- Help identify target audiences and plan digital media campaigns
- Developing digital and social media content plans that are consistent with the company's brand identity.
- Creating consistent, meaningful content on all social media platforms, including writing and editing social media posts, improving customer engagement, and promoting social media campaigns.
- Manage budget for different digital campaigns for the year and do digital media buying and creative digital campaigns
- Responsible for relationships to marketing platforms & publishers for handling the activities above
- Using analytical tools such as Google Analytics, Hootsuite Pro, and Facebook Insights to monitor and evaluate the company's social media presence and performance.
Marketing Manager
Grameenphone Ltd.
Dhaka
05.2010 - 11.2011
- Help identify target audiences and plan digital media campaigns
- Developing digital and social media content plans that are consistent with the company's brand identity
- Creating consistent, meaningful content on all social media platforms, including writing and editing social media posts, improving customer engagement, and promoting social media campaigns
- Communicating with digital and social media followers, including responding to queries in a timely manner
- Using analytical tools such as Google Analytics, Hootsuite Pro, and Facebook Insights to monitor and evaluate the company's social media presence and performance
Media Planner
Grameenphone Ltd.
Dhaka
07.2009 - 05.2010
- Developing a marketing communications plan including strategy, goals, budget and tactics
- Identify target audiences and understand their behavior and habits
- Developing a media relations strategy, seeking high-level placements in print and broadcast media
- Leverage existing media relationships and cultivate new contacts within business and industry media
- Determine the best media outlet mix for Grameenphone campaigns and manage budget for different TV, Radio & Print campaigns and responsible for optimizing it regularly
- Maintain a keen understanding of industry trends affecting clients and make appropriate recommendations regarding communication strategy surrounding them
Marketing Manager
Grameenphone Ltd.
04.2007 - 07.2009
- Developing a marketing communications plan including strategy, goals, budget and tactics
- Identify target audiences and understand their behavior and habitsMaintain a keen understanding of industry trends affecting clients and make appropriate
- Determine the best media outlet mix for Grameenphone campaigns and manage budget for different TV, Radio & Print campaigns and responsible for optimizing it regularly
- Leverage existing media relationships and cultivate new contacts within business and industry media
- Developing a media relations strategy, seeking high-level placements in print and broadcast media
- Maintain a keen understanding of industry trends affecting clients and make appropriate
- Recommendations regarding communication strategy surrounding them
Customer Service Manager
Grameenphone Ltd.
Dhaka
12.2006 - 04.2007
- Provide & facilitate quality Customer Service deliveries from back office to to the front-office service agents
- Proactively inform customers regarding Grameenphone products & service and drive cross-sell & up-sell
- Handle all customer service-related tools and software to facilitate the service center employees to maintain quality service standard for Grameenphone customers
Education
Bachelor of Commerce - Business Management
National University of Bangladesh (B.Com)
Dhaka 03.2000 - 07.2004
MBA - Marketing
North South University Bangladesh (MBA)
Dhaka 01.2006 - 12.2007
Skills
Product Management
Marketing Communications
Project Management
ExcellentLeadership
Problem-Solving
Certification
Integrated Marketing Communications, Telenor Brand Academy, Thailand
Interests
Music
Running & Gym
Timeline
Technical Project Manager & Director
UpTech Solution
05.2020 - Current
VP, Product & Commercials
Santora Nakama
12.2019 - 01.2021
VP. Product & Commercials
Geddit Interactive
09.2019 - 11.2019
Director
Magnito Digital
06.2019 - Current
Gamification & Behavioral Design: The Octalysis Framework-Yu-kai Chou
12-2018
Deep learning for Business, Yonsei University- Coursera
11-2017
Technical Project Manager
Telenor Digital Asia
07.2017 - 06.2019
Digital Strategy Execution Program, INSEAD, France
02-2017
Product Management by Mind the Product, London, UK
12-2016
Design thinking process by Marie Saasen, Nordfels, Norway
10-2016
Product Manager
Telenor Group
01.2016 - 06.2017
Product Manager
Grameenphone Ltd.
12.2014 - 12.2015
Project Management Professional, PMI International, India
09-2012
Head of Digital and Social Media
Grameenphone Ltd.
12.2011 - 11.2014
Marketing Manager
Grameenphone Ltd.
05.2010 - 11.2011
Integrated Marketing Communications, Telenor Brand Academy, Thailand
11-2009
Media Planner
Grameenphone Ltd.
07.2009 - 05.2010
Marketing Manager
Grameenphone Ltd.
04.2007 - 07.2009
Customer Service Manager
Grameenphone Ltd.
12.2006 - 04.2007
MBA - Marketing
North South University Bangladesh (MBA)
01.2006 - 12.2007
Bachelor of Commerce - Business Management
National University of Bangladesh (B.Com)
03.2000 - 07.2004