MOAZZAM SHAHROZE

• Developed and implemented comprehensive business strategies to enhance customer engagement and retention, leveraging market analysis and customer feedback.
• Managed day-to-day operations, ensuring seamless workflow across all departments while maintaining high levels of service quality and customer satisfaction.
• Oversaw financial planning, budgeting, and expense management to optimize profitability while adhering to regulatory standards and best practices in accounting.
• Trained and mentored staff in operational procedures and customer service protocols, fostering a collaborative team environment that improved overall performance.

Starting this job as a accountant after 1 year management promoted as a sales asst manager and my job is asst to all sales team and manage to all sub dealers ledgers. After one year company promoted me as a sales manager.

• Developed and implemented comprehensive training programs for new sales staff, enhancing product knowledge and customer engagement skills.
• Analyzed sales data using CRM software to identify trends, forecast demand, and optimize inventory management, ensuring alignment with customer needs.

• Managed daily accounts transactions, ensuring accuracy and compliance with financial regulations.
• Processed invoices and payments using accounting software, maintaining detailed records for auditing purposes.
• Assisted in preparing monthly financial reports, contributing to the identification of budget variances and cost-saving opportunities.
• Conducted regular reconciliations of bank statements and general ledgers to ensure all discrepancies were promptly addressed.

• Company Overview: At Style Textile Pvt ltd. 126/3 Industriel Area Kotlakhpat,Lahore.
• Managing time office.
• Dealing with transport and managing vehicle management system on Erp.
• Assisting management for office related work.
• Managing and updating record of daily wager in collaboration of HR dept on Erp.
• Managing and updating visitor log as par compliance requirement.
• To check the attendance of the workers managing the file status issue warning, transfer letter.
• Preparing the gate passes of the new worker of the organization on Erp.
• At Style Textile Pvt ltd. 126/3 Industriel Area Kotlakhpat,Lahore.

• Assisted in managing daily branch operations, ensuring compliance with company policies and procedures to enhance customer satisfaction.
• Coordinated staff schedules and training programs, optimizing workforce efficiency and maintaining adequate coverage during peak hours.
• Led initiatives for improving customer service protocols, resulting in streamlined processes and enhanced client interactions.
• Monitored financial transactions and prepared reports, ensuring accuracy and adherence to regulatory requirements within branch operations.

• Assisting management for office related work.