Miss Yaowalak Kirachaiwanish

Sale - My responsibilities as inbound sale, outbound sale until on line sale team to create successful sales tactics achieve the target

Customer service - I control CS team to concentrate determining the target customer.

Report - Creating and preserving thorough,precise sales reports

• Established and oversaw performance targets for call center associates.
• Collected and analyzed call center statistics, sales rates, costs and customer service metrics.
• Conducted performance reviews for staff members to reduce resolution times and improve customer satisfaction ratings.
• Created clear and effective policies governing all aspects of employee work and interaction with customers.
• Grew contract center team by sourcing well-qualified employees using new recruitment strategy.
• Developed quality employees within call center to take over leadership positions.

• Demonstrated respect, friendliness and willingness to help wherever needed.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
• Identified issues, analyzed information and provided solutions to problems.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Participated in team-building activities to enhance working relationships.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

• Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
• Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
• Developed and implemented comprehensive business strategies and sales and marketing plans that complemented overall corporate operating plan.
• Resolved customer issues quickly to close deals and boost client satisfaction.
• Researched competitors' activities and products to uncover new trends
• Promoted continuing education opportunities for sales team to bolster skills and add value to department.
• Evaluated costs against expected market price points and set structures to achieve profit targets.
• Managed and motivated sales team to increase revenue.
• Developed sales strategy based on research of consumer buying trends and market conditions.
• Prepared annual budgets with controls to prevent overages.
• Identified opportunities to improve business process flows and productivity.
• Complied with established internal controls and policies.
• Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.

• Received and processed stock into inventory management system.
• Managed team of employees, overseeing hiring, training and professional growth of employees.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Monitored company inventory to keep stock levels and databases updated.
• Developed team communications and information for meetings.
• Developed and implemented performance improvement strategies and plans to promote continuous improvement.
• Identified issues, analyzed information and provided solutions to problems.
• Prepared variety of different written communications, reports and documents.
• Used coordination and planning skills to achieve results according to schedule.
• Handled calls per day to address customer inquiries and concerns.
• Participated in team-building activities to enhance working relationships.

• Improved operations through consistent hard work and dedication.
• Received and processed stock into inventory management system.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Created plans and communicated deadlines to complete projects on time.
• Managed team of employees, overseeing hiring, training and professional growth of employees.
• Resolved problems, improved operations and provided exceptional service.
• Carried out day-to-day duties accurately and efficiently.
• Led projects and analyzed data to identify opportunities for improvement.
• Developed and implemented performance improvement strategies and plans to promote continuous improvement.

• Participated in team-building activities to enhance working relationships.
• Resolved conflicts and negotiated mutually beneficial agreements between parties.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Managed team of employees, overseeing hiring, training and professional growth of employees.
• Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
• Resolved problems, improved operations and provided exceptional service.
• Carried out day-to-day duties accurately and efficiently.
• Developed and maintained courteous and effective working relationships.
• Maintained energy and enthusiasm in fast-paced environment.

• Analyzed past sales data and performance to develop realistic sales goals.
• Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
• Developed sales strategy based on research of consumer buying trends and market conditions.
• Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.

• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Oversaw performance, corrected problems and increased efficiency to maintain targets.
• Developed sales strategies and established procedures for my self.
• Constructed displays and signs to promote specified products and sales promotions.
• Analyzed sales data to set quotas and assess potential areas of growth.
• Completed employee evaluations to stay on top of lagging knowledge or skills and proactively close gaps to maximize performance.
• Promoted exceptional customer service by engaging clients on sales floor.
• Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
• Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.

• Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
• Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
• Organized contacts and orchestrated innovative marketing campaigns to boost awareness, engagement and sales.
• Performed market segmentations, targeting and positioning for each product line.
• Participated in promotional activities and trade shows, working with advertisers and production managers, to market products and services.
• Maintained complete database of files, contacts and project materials.
• Maintained documentation, detailing assignments, in-progress work and completed project milestones.
• Executed optimal sales strategies to achieve commercial goals for target market.

• Assisted with preparing information required for quotes and addressed potential service concerns.
• Assessed personnel performance and implemented incentives and team-building events to boost morale.
• Resolved account issues to build rapport and relationships with clients.
• Actively supported service associates by quickly responding to questions via phone and email and finding appropriate solutions to customer issues.
• Kept abreast of new company products and services to effectively answer questions and resolve complaints.
• Exceeded team goals and collaborated with staff members to implement customer service initiatives.

• Developed and maintained courteous and effective working relationships.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Actively listened to customers' requests, confirming full understanding before addressing concerns.
• Improved operations through consistent hard work and dedication.
• Resolved problems, improved operations and provided exceptional service.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Learned new skills and applied to daily tasks to improve efficiency and productivity.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

• Gathered financial information, prepared documents and closed books.
• Reconciled accounts and reviewed expense data, net worth and assets.
• Evaluated and improved financial records to make important business decisions.
• Set up and improved accounting systems and processes to meet business needs and maximize operational success.