Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic
Mirka Immonen

Mirka Immonen

Phuket

Summary

Self-motivated Fitness Trainer guides clients in safe exercise, taking into account individual physical strength and abilities. Adept at leading groups of all ages and administering fitness assessments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Customer Service Agent

Teleperformance Group Contact Center 
Crete
09.2020 - 03.2021
  • Addressed escalated customer service issues sent from sales and service teams to save customer relationships.


Travel and Fitness Guide

Aurinkomatkat, Suntours Ltd.
Alanya, Phuket, Crete
06.2018 - 03.2020
  • Working with international groups, hotels, customer services, communication skills with different languages. CrossNature Fitness training with customers.

Activity Instructor and Fitness Coach

TUI Destination Services
Gran Canaria, Crete
09.2017 - 04.2018
  • Helped clients set and achieve health and wellness goals.
  • Customer services, sales, marketing, family activities in different hotels.

International Au Pair

Cultural Care Finland Oy
San Jose
01.2016 - 07.2017
  • Child care, being a positive and sporty role model to kids doing various activities and focusing on healthy habits with them.

Guide

Hiking Travel HIT
Tampere
10.2014 - 03.2015
  • Respect of environment, group organization, humorous trips, education, events, and parties with unforgettable moments in finish nature.

Children’s Sports Director

VOLTTI OY
Tampere
10.2014 - 12.2014
  • Physical group activities, gymnastics, taking care of the kids from 3 to 10 years old. Sporty event and party planner.

Receptionist

Hostel Nevada
Fuengirola
05.2014 - 07.2014
  • Customer services, communication skills in finnish, english and spanish.

Receptionist

Hotel Cumulus
Tampere
04.2013 - 10.2013
  • Customer Services, communication skills, organization.

Education

Personal Trainer, Nutritionist, S&C

ISSA International Sports Sciences Association
Phuket, Thailand

Vocational Adult College, Specializing in Tourism -

Ahlman’s Vocational Collage
Tampere, Finland
06.2015

High School Diploma -

High School of Varkaus
Finland
06.2013

Skills

  • Passion for Health and Fitness
  • Individualized Training Programs
  • Cross Nature - Powered by Nature
  • Mental training
  • Injury Prevention
  • Group classes for all ages

Languages

Finnish, English
Native language
Swedish
Beginner
A1
Spanish
Beginner
A1

Certification

Cross Nature Fitness Instructor

Strength and Conditioning

Personal Trainer

Nutritionist


References

Destination Manager, Aurinkomatkat, Suntours Ltd.

 Holm Nils

+66862829997

nils.holm@aurinkomatkat.fi


Phuket Asian Trails Ltd.

Office Manager, Nonrawee Suriyayothin

+66898715684

aurinkomatkat@asiantrails.org

Timeline

Customer Service Agent

Teleperformance Group Contact Center 
09.2020 - 03.2021

Travel and Fitness Guide

Aurinkomatkat, Suntours Ltd.
06.2018 - 03.2020

Activity Instructor and Fitness Coach

TUI Destination Services
09.2017 - 04.2018

International Au Pair

Cultural Care Finland Oy
01.2016 - 07.2017

Guide

Hiking Travel HIT
10.2014 - 03.2015

Children’s Sports Director

VOLTTI OY
10.2014 - 12.2014

Receptionist

Hostel Nevada
05.2014 - 07.2014

Receptionist

Hotel Cumulus
04.2013 - 10.2013

Personal Trainer, Nutritionist, S&C

ISSA International Sports Sciences Association

Vocational Adult College, Specializing in Tourism -

Ahlman’s Vocational Collage

High School Diploma -

High School of Varkaus

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