Summary
Overview
Work History
Education
Skills
Software
Communication
Timeline
Generic

Min Zar Ni

Student
Bangkok

Summary

Dynamic Customer Service Officer with a proven track record at Super Mobile, excelling in issue resolution and relationship building. Leveraged active listening and problem-solving skills to enhance customer satisfaction, effectively addressing inquiries and concerns. Additionally, created engaging content as an Affiliate Marketer, boosting brand visibility and fostering valuable partnerships.

Overview

3
3
years of professional experience
3
3
Languages

Work History

Customer Service Officer

Super Mobile
08.2023 - 02.2024
  • Assisted call-in customers with questions and orders.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained a excellent business-customer relationship with open communication and patience.
  • Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.

Affiliate Marketer

Various Online Vendors
06.2021 - 09.2023
  • Created engaging multimedia content that showcased product features and benefits, resulting in increased interest from potential customers.
  • Enhanced brand visibility by creating compelling content for social media, email campaigns, and blog posts.
  • Built strong relationships with industry influencers through networking and collaboration, leading to mutually beneficial partnerships.

Education

High School Diploma -

ILBC
Mandalay, Myanmar
04.2001 -

NCC Education Level 3 Diploma in Computing - Computing

KMD Institute
Yangon, Myanmar
04.2001 -

IELTS - IELTS

Birtish Council
Mandalay, Myanmar
04.2001 -

GED -

Crown Institute
Mandalay, Myanmar
04.2001 -

SAT - SAT

SAT
Bangkok
04.2001 -

Skills

Customer service

Software

Visual Basics (VB)

Communication

Growing up with a limited social circle, I leaned towards television, video games and books for entertainment. Through diverse genres like fantasy, non-fiction, and even horror, I developed a strong ability to communicate in English. Not only did engrossing myself in books and movies enhance my linguistic abilities, but it also expanded my general knowledge on a myriad of subjects, culminating in my IELTS overall band score of 8.5.





 

Timeline

Customer Service Officer

Super Mobile
08.2023 - 02.2024

Affiliate Marketer

Various Online Vendors
06.2021 - 09.2023

High School Diploma -

ILBC
04.2001 -

NCC Education Level 3 Diploma in Computing - Computing

KMD Institute
04.2001 -

IELTS - IELTS

Birtish Council
04.2001 -

GED -

Crown Institute
04.2001 -

SAT - SAT

SAT
04.2001 -
Min Zar NiStudent