Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Mechaela  Aricaya

Mechaela Aricaya

Koh Phangan

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

Restaurant Captain

Varivana Resort
08.2023 - Current
  • Developed strong rapport with regular customers through attentive service and personalized interactions.
  • Enforced proper hygiene practices among staff members as per health regulations.
  • Maintained cleanliness of overall dining room.
  • Collaborated with kitchen staff to ensure timely preparation and presentation of meals, enhancing guest dining experience.

Restaurant Hostess / Room Service Operator

Charcoal Tandoor Grill & Mixology
08.2019 - 07.2023
  • Answered customer questions about hours, seating and menu information.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Restaurant Waitress

Two Chefs Bar & Grill
05.2018 - 06.2019
  • Answered customer questions about hours, seating and menu information.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Education

Hotel And Restaurant Management (2 Years) -

Golden State College
General Santos City
2016

Skills

  • Customer Service
  • Answer Telephone Calls
  • POS Systems Operations
  • Cash Register Operations
  • Menu Memorization
  • Dining Reservations

Languages

English
Advanced (C1)
Tagalog
Bilingual or Proficient (C2)
Thai
Elementary (A2)

Timeline

Restaurant Captain

Varivana Resort
08.2023 - Current

Restaurant Hostess / Room Service Operator

Charcoal Tandoor Grill & Mixology
08.2019 - 07.2023

Restaurant Waitress

Two Chefs Bar & Grill
05.2018 - 06.2019

Hotel And Restaurant Management (2 Years) -

Golden State College
Mechaela Aricaya