Mechaela Aricaya
Koh Phangan
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Restaurant Captain
Varivana Resort
08.2023 - Current
- Developed strong rapport with regular customers through attentive service and personalized interactions.
- Enforced proper hygiene practices among staff members as per health regulations.
- Maintained cleanliness of overall dining room.
- Collaborated with kitchen staff to ensure timely preparation and presentation of meals, enhancing guest dining experience.
Restaurant Hostess / Room Service Operator
Charcoal Tandoor Grill & Mixology
08.2019 - 07.2023
- Answered customer questions about hours, seating and menu information.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Maintained energy and enthusiasm in fast-paced environment.
- Maintained excellent attendance record, consistently arriving to work on time.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
Restaurant Waitress
Two Chefs Bar & Grill
05.2018 - 06.2019
- Answered customer questions about hours, seating and menu information.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Maintained energy and enthusiasm in fast-paced environment.
- Maintained excellent attendance record, consistently arriving to work on time.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Hotel And Restaurant Management (2 Years) -
Golden State College
General Santos City2016
Skills
- Customer Service
- Answer Telephone Calls
- POS Systems Operations
- Cash Register Operations
- Menu Memorization
- Dining Reservations
Languages
English
Advanced (C1)
Tagalog
Bilingual or Proficient (C2)
Thai
Elementary (A2)
Timeline
Restaurant Captain
Varivana Resort
08.2023 - Current
Restaurant Hostess / Room Service Operator
Charcoal Tandoor Grill & Mixology
08.2019 - 07.2023
Restaurant Waitress
Two Chefs Bar & Grill
05.2018 - 06.2019
Hotel And Restaurant Management (2 Years) -
Golden State College