Mayuree Jehmad
Part Supervisor
Samutprakarn
Summary
I am a specialist in parts organization, purchasing and delivery management. Excellent leadership, scheduling and problem-solving abilities.
Overview
17
17
years of professional experience
Work History
Part Supervisor
Premier Tech Systems And Automation
06.2019 - Current
- Monitor team member on working process from receiving inquiries, sending quotation, ordering part for stock and deliver goods to customer. Make sure that every step run smoothly.
- Coordinate with service team to ensure parts required for service visit or preventive maintenance.
- Making prices for all spare parts, update price when cost change.
- Ordered parts for customers.
- Coordinate with purchasing department to make sure that part will arrive on time.
- Oversaw and supervised CS shipping team on shipping schedule to make sure that goods are delivered to customer on time and smoothly.
- To make sure that part sales volume is on/exceed budgetary.
- Developed and implemented new procedures for improving parts-sales activities and delivery process to reducing time, increase part sales volume, and meet customer expectation.
- Oversaw team member performance, corrected problems, and increased efficiency on process.
- Ensure that parts team keep updating information in salesforce effectively with all appropriate data.
- Oversaw implementation of parts catalog in salesforce.
- Training for new hires.
- Evaluate yearly performance of team members, identifying areas for improvement, and providing feedback.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Supervise part team to improve operational workflow, database, and internal documents.
- Partnered with managers to improve internal process.
- To support manager and management for archive report or customer requirement.
- Visit customer as per requested..
Spare Specialist
Premier Tech Systems and Automation
11.2013 - 05.2019
- Receive and process spare parts requests, being quotations, orders, return requests, delivery and price inquiries, from domestic and overseas customers
- Recommend spare parts based on the nature of the service work required
- Follow up order from customer to achieve sales target for spare parts
- Input sales data (SOP) to system after receive order from customer
- Coordinate with team concerned to prepare box of shipment
- Delivery control for domestics customer, make sure that the delivery meet the customer needs
- For overseas customer, handle export process from costing, booking space with forwarder, shipping documents and coordinating with overseas agents
- Issue documents support for L/C.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Built and managed relationships with key clients and partners to drive growth.
- Maintained database systems to track and analyze operational data.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Mentored junior team members, fostering professional growth through guidance on best practices in the industry.
- Collected, arranged, and input information into database system.
- Generated reports detailing findings and recommendations.
Sales Assistant Supervisor
Panasonic Automotive Systems Asia Pacific (Thailand) Co., Ltd.
10.2011 - 10.2013
- Responsible mainly for customer in Indonesia (ADM) including oversea business (Automotive) of Panasonic Group in Asia (mainly with Indonesia and Malaysia)
- ·Manage with production forecast (6-month forecast, PSI information) and cooperate with the production team to control the capacity per customer's fluctuation volume.
- Prepare Delivery Schedule for end Month inform to all concern and Delivery Control, Issue Tax Invoice, Receive customer order from email.
- Set up internal meeting with factory to explain about customer forecast.
- ·Confirm Delivery Plan and Cooperate with internal team to prepare export document to customer.
- Handling about Export delivery by coordinate with freight Forwarder.
- To handle logistic issues such as delivery, packaging and claim report per customer notice.
- Prepare Document and updated data in SAP systems (Customer information, Price update, Sales Order and Create invoice, Debit and Credit Note).
- Join monthly supplier meeting and other meeting that concern.
- To handle quotations, documents relating to products, tooling, and update in the SAP data system.
Sales Coordinator
Crown Ceramic Co Ltd
12.2010 - 09.2011
- Coordinate with the team production, team designer, purchasing on the varieties of product.
- To manage the timeline for development of the product.
- Ensure that the procedure can meet customer schedules or any improvement before Mass Production.
- Coordinate with overseas customer to deliver the sample of product via courier.
- Monitor delivery schedule by coordinating with the factory and another Dept.
- To do S/O Discredit/Debit notes to customers.
- (MFGO) operation.
Visa Staff
VFS (Thailand) Ltd
09.2007 - 11.2010
- Responsible for Thai and foreign nation applications for all categories of visas, collect visa application charges, returning passport to applicants.
- Responsible for scheduled interviews as required by the embassy.
- Provide visa information to applicant by answering phone and mobile officer (receptionist).
- Perform telephone operator duties.
- Coordinate link between Indian embassy and customer.
- Responsible for visa fee reports day-to-day to the head office.
Education
MBA - LOGISTICS AND SUPPLY CHAIN MANAGEMENT
RAMKHAMHAENG UNIVERSITY
Bangkok, Thailand 05.2018 - 05.2018
Bachelor of Arts - English Major
KING MONGKUT'S INSTITUTE OF TECHNOLOGY LADKRABANG
05.2007 - 05.2007
Skills
Training Seminar
- Coaching strengths to help Manager/Supervisor to deal with New Gen staff by Gallup Seminar
- How to handle customer complaints.
Personal Information
Date of Birth: 03/27/1985
Timeline
Part Supervisor
Premier Tech Systems And Automation
06.2019 - Current
MBA - LOGISTICS AND SUPPLY CHAIN MANAGEMENT
RAMKHAMHAENG UNIVERSITY
05.2018 - 05.2018
Spare Specialist
Premier Tech Systems and Automation
11.2013 - 05.2019
Sales Assistant Supervisor
Panasonic Automotive Systems Asia Pacific (Thailand) Co., Ltd.
10.2011 - 10.2013
Sales Coordinator
Crown Ceramic Co Ltd
12.2010 - 09.2011
Visa Staff
VFS (Thailand) Ltd
09.2007 - 11.2010
Bachelor of Arts - English Major
KING MONGKUT'S INSTITUTE OF TECHNOLOGY LADKRABANG
05.2007 - 05.2007
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