Matthew Hall
Bangkok
Summary
Talented, professional considered knowledgeable leader and dedicated problem solver. Brings 20 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating high value IT&T projects, programs and improvements.
In depth technical knowledge of SD-WAN, Hybrid Networks, WLAN, Cybersecurity, Workplace Experience Technologies, Microsoft and G-suite desktop applications. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
CTO and Program Manager
Digital Mass Pty Ltd (formerly Wired Sky Pty Ltd)
2006.01 - Current
- Creation of detailed technical documentation, including network diagrams, process flow charts, GANTT, Scrum and Agile .
- Managed Network Design and Delivery Team Projects: Hybrid, Cloud (AWS) and SD-WAN, Cybersecurity, WLAN, for government and large enterprise.
- Pre-sales experience to analyse project scope, design network solutions to fit specific needs and sell the solution to the end customer.
- Ongoing Managed Services Monitoring network capacity and performance, utilizing best of breed network monitoring tools ie solarwinds.
- Maintenance, trouble-shooting, diagnosis and resolution of complex network problems.
- Management, tracking and coordination of problem resolution and escalation processes.
- Development and initiation of projects, including managing costs, schedule and performance.
- Modification and direction of project plans to meet organizational needs.
- Achievement of project deadlines by coordinating with contractors to manage performance.
- Coached team members on productivity strategies, policy updates and performance improvement plans to accomplish challenging goals.
- Interacted with customers and clients to identify business needs and requirements.
- Monitored progress of programs, using and applying programming documents, program directives, funding documents and other program material.
- Addressed and resolved technical, financial and operational concerns by working with team members and directors.
- Administered $1M+ budget and tracked expenses.
- Oversaw 20+ projects each year from concept through final delivery.
- Designed infrastructure solutions to resolve business issues and improve internal delivery processes.
National Sales Manager
Cellhire
2003.10 - 2005.08
- Exceeded targets by building, directing and motivating high-performing sales team.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Met with customers to give sales presentations, negotiate mobile contracts and promote services.
- Developed and implemented effective sales strategies and led nationwide sales team members to achieve sales targets.
- Negotiated and closed agreements with large customers and monitored and analyzed performance metrics.
- Remained responsive to changing targets by preparing monthly, quarterly and annual sales reports and forecasts.
- Liaised with marketing and product development departments to maintain brand consistency.
- Managed and motivated sales team to increase revenue 300% in 2.5 Years.
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
- Predicted shifts in regional and national marketplaces using current industry knowledge to stay ahead of competition.
- Established and maintained budgets, quotas and regional territories for team members to drive consistent growth.
- Directed effective hiring, orientation, training, development, and retention of sales staff to maximize team performance.
IT Recruitment Consultant
Michael Page
2000.02 - 2001.02
- Coordinated with IT team leaders to forecast hiring needs and department goals.
- Operated as trusted advisor and subject matter expert to build strong and credible relationships with senior leaders, hiring managers and critical stakeholders.
- Onboarded new hires and set up training.
- Interviewed candidates using different interview methods and approaches.
- Wrote and posted technical job descriptions
- Sourced and selected applicants for technical positions within company.
- Referred candidate resumes to customer account managers for evaluation and submission.
- Built and executed sourcing, assessment and closing approaches to manage return on investment expectations.
- Cultivated in-depth understanding of IT trends and hiring desires.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Completed human resource operational requirements by scheduling and assigning employees.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Partnered with HR to ascertain hiring needs and subsequently provide candidate recommendations.
- Administered benefits programs, analyzed compensation and other competitive data and prepared budgets.
- Acted as staff member advocate, encouraging and supportingCandidates to identify and resolve conflicts.
- Developed and employed IT industry network to acquire up-to-date and relevant applicant sources.
Education
Bachelor of Arts - Communications
University of Western Sydney
Sydney, AustraliaSkills
- Critical Thinking
- Team Leadership
- Business Acumen
- Budget Coordination
- Budgeting and Resource Management
- Program Leadership
- Vendor Management
- Forecasting and Performance
- Onsite Customer Support
- Six Sigma
- Business Systems
- Interpersonal Skills
Timeline
CTO and Program Manager
Digital Mass Pty Ltd (formerly Wired Sky Pty Ltd)
2006.01 - Current
National Sales Manager
Cellhire
2003.10 - 2005.08
IT Recruitment Consultant
Michael Page
2000.02 - 2001.02
Bachelor of Arts - Communications
University of Western Sydney
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