Mathura (Miang) Treewattanavate

Knowraise IT are the startup company start with 5 manager, 1 years grow up to 20+ staff. “Powerplus” is key product which is Powerbank rental service start in market on Dec 2019. I am was 1 of the 5 beginning manager team , Looking for business partner to be service point of the power charger and online on application

Head of sales Aug 2019- Dec 2020

- Set up target and planing to introduce “Powerplus” to merchant over Bangkok and Provinces around which is standalone business (Restaurant,Pub&bar,Café etc.) with 6 member of sales team and outsource

- Set up and manage sales process from get partner , delivery and set up machine , using report until trade marketing

- Drive sales team to achieve the target

- Coordinate with Marketing team and Developer team to grown business and qualify to market trade

- Set up operation system to support after sales service and built operation team

- Business review with owner and MD

Achievement

- Partner 500 merchant within 6 month

- Set up operation team and managing system for work

Operation manager

Jan 2021- Present

- Support operation team to working with efficiency and effectiveness of the system

- Set up KPI and workflow for each function : Logistic, Stock, Call center, Technician, After sales service

- Planned and coordinated project work with BD team after closing

- Crate data Visualize by using Google studio , google sheet and Big query

• Identify & contact potential restaurant to present Eatigo online reservation platform until closing the deal.
• Continuously analyses and execute value creation opportunities for existing restaurant partners Success Project: Chiangmai city launcher 2 month (11Feb-11April).
• Lead Chiangmai team to achieved target by create systematic and easier workflow and training new sales both product and selling skill for effectively performance by limited of timeline.
• Report to country lead.

• Identify and present Business planning, Competitor analysis, Brand positioning and Sale channel to BU head.
• Managing sale team to maintains relationship with key customer, pushing new product and looking for opportunity to expand new customer.
• Create new business channel, Product consignment in Big C supermarket.
• Create promotion for boost up sales such as product set, product discount, free gifts.
• Dealing with agency for POP, product demonstration and PC.
• Stock management, Forecast import coffee bean from Laos and local OEM product.
• Team leader in coffee festival event and other roadshow for brand awareness and selling product.
• Finding and deal with new supplier for new product.
• Analysis and report Sale ,GP, Inventory, Key customer, A/R and KPI to BU head.
• Training barista skill for customer and coffee shop staff.
• Coffee shop management as shop manager (Control staff, stock, dairy operation, workflows, menu&promotion, purchasing raw material.

• Find New Customers (Coffee shop, Office, Personal used).
• Managing the sales process for new prospects, from initial contact through to closure.
• Dealing with customer enquiries face to face, over the phone or via email.
• Contacting prospective customers and discussing their requirements, including Product demo and comparative.
• Teach customer to use coffee machine (Automatic machine and Espresso machine) and help customer to create coffee recipe and others beverage.
• Set up workshop to maintaining and improving relationships with the customer - Reporting business trends and area performance to the sales manager.

Achievement

- Winner of Boncafé sales contest 2016

- Able to increasing area sales 70% for 2 years continuance

- Runner up of Boncafe Internal Barista Championship 2015 and be judge on the next year

- Participated in National Thailand Barista Championship in 2016.

Freelance distributor of network (A luxury product /MLM business) 1 year in Thailand and 3 years in Malaysia

• Explored new market ,looking for new distributor and customer all over Malaysia.
• Make initial customer contact through visits or calls.
• Present business opportunity and perspective product to individual and group.
• Sharing working experiences and Business trainings during Seminars.
• Training and develop team members to be successful distributors.
• Arrange meetings and activity for boost up sales.
• Followed up with customers to repurchase and keep long relationship.
• Online marketing by personal facebook and facebook fanpage.