THAWATCHAI WONGKULEE
LOGISTICS OPERATIONS MANAGER
Bangkok
Summary
Experienced Logistics Manager proficient at monitoring operational pulse to deliver relevant information to all major internal customers and stakeholders. Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity. Works quickly and maintains focus while providing top-notch customer service.
Overview
10
10
years of professional experience
2
2
Languages
Work History
Logistics Manager & Supply Management
L'Oreal Paris Thailand ( Aesop )
02.2024 - Current
- Execute the order fulfillment process across all sales channels of the Thailand market, and ensure the service level is up to the agreed service levels.
- Collaborate with 3PL to ensure all local and domestic outbound shipments are properly handled and delivered according to the pre-defined delivery window.
- Work closely with relevant teams (e.g., Retail, marketing, and e-commerce on orders, new product availability, and delivery schedules.
- Proactively strive for continuous process improvement and optimization of cost and service levels.
Logistics manager
Tiktok Thailand
07.2022 - 01.2024
- Drive the deployment of operations in Thailand, and manage the performance of 3PLs.
- Manage the day-to-day operations, and track a record of high performance.
- Ensure procedures and regulations are enforced, and continuously improve the key metrics of productivity, service quality, and stakeholder satisfaction.
Logistics manager
Shopline Thailand
07.2021 - 07.2022
- Deal with daily logistics matters to ensure a smooth delivery and experience for merchants.
- Identify new business opportunities for the 3PL logistics product market in Thailand.
- Maintain a highly productive and 3PLs relationship with local logistics partners.
Logistics Operations manager
Thira Venture Co.,Ltd.
05.2019 - 07.2021
- Manage and plan the overall process in the warehouse for a high standard.
- Monitor 3PLs' performance and maintain the relationship.
- Provide analytics to cross-functional projects to improve logistics.
Logistics Specialist
Lazada Thailand
07.2015 - 05.2019
- Main coordination of daily operations with 3 PIs and sellers.
- Analysis and monitoring of 3PLs' performance (lead time, cancellations, customer satisfaction) provides analytics for cross-functional projects to improve overall logistics.
Education
Bachelor of Arts - English
Loei rajabhat university
Skills
- OMS
- WMS
- Logistics Provider Management
- Service Quality
- Research
- Warehouse Management
- Team Management
- TMS
- POS
- Power BI
- Data Analysis
- Operations
- Leadership
- Customer Satisfaction
- SOPs
Timeline
Logistics Manager & Supply Management
L'Oreal Paris Thailand ( Aesop )
02.2024 - Current
Logistics manager
Tiktok Thailand
07.2022 - 01.2024
Logistics manager
Shopline Thailand
07.2021 - 07.2022
Logistics Operations manager
Thira Venture Co.,Ltd.
05.2019 - 07.2021
Logistics Specialist
Lazada Thailand
07.2015 - 05.2019
Bachelor of Arts - English
Loei rajabhat university
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