Matan Lemon
Botany
Summary
A highly motivated and customer-focused professional with a background in construction, plumbing, pipe relining and sales. Possesses over five years of experience in the construction industry, delivering exceptional quality of workmanship and customer service. Demonstrates strong interpersonal, organizational, and time management skills, along with a positive attitude and willingness to learn and grow. Hardworking employee enthusiastic about expanding my knowledge in the construction industry. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
9
9
years of professional experience
Work History
Sales Representative/Skilled Tradesman
Pipe Relining Solutions
2018.03 - Current
- Experienced in all areas of plumbing, pipe relining and residential maintenance to commercial installations
- Installer of liner
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales.
- Developed and delivered engaging sales tactics to convey product benefits.
- Listened to customer concerns to identify and recommend optimal solutions tailored to their needs.
- Developed and implemented sales strategies to increase profits.
- Trained and mentored new sales representatives.
- Responded to customer calls and emails to answer questions about products and services.
Store Team Member
Coles Supermarket
2016.09 - 2018.01
- Learnt all required tasks quickly to maximize performance.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Used cash register to tally purchases, collect payments and execute fast and friendly check-out experiences.
- Worked scheduled shifts and remained available to work during co-worker absences, holidays, and busy periods.
- Trained new team members by relaying information on company procedures and safety requirements.
- Handled customer complaints and issues politely and professionally.
Crew Member
McDonald's Restaurant
2014.12 - 2015.12
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Worked front counter, drive-thru and other areas.
- Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
Education
Certificate IV in Fitness - Personal Trainer
AIPT
SydneyCertificate III in Plumbing -
TAFE NSW Randwick
Randwick, NSW03.2020
High School Certificate -
Waverley College
Waverley, NSW09.2017
Skills
- Excellent customer service and interpersonal skills.
- Strong communication abilities, both verbal and written.
- Proven sales track record with a focus on delivering results.
- Highly self-motivated and result-oriented.
- Exceptional organizational and time management skills.
- Positive attitude and eagerness to learn and grow.
- Proficient in operating administration systems.
Timeline
Sales Representative/Skilled Tradesman
Pipe Relining Solutions
2018.03 - Current
Store Team Member
Coles Supermarket
2016.09 - 2018.01
Crew Member
McDonald's Restaurant
2014.12 - 2015.12
Certificate IV in Fitness - Personal Trainer
AIPT
Certificate III in Plumbing -
TAFE NSW Randwick
High School Certificate -
Waverley College
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