Summary
Overview
Work History
Education
Certification
Software
Accomplishments
Interests
Timeline
Generic
MARAH ALADEM

MARAH ALADEM

Industrial Engineer & Project Manager With Focus On Technical Sales
Jena

Summary

Strategic and versatile Project & Operations professional with 5 years of international experience in technical project delivery, operations coordination, sales lifecycle management, and stakeholder alignment. Known for taking ownership beyond formal titles, leading cross-functional initiatives, and mentoring peers across technical and multicultural settings. PMP-certified with current PDUs across Power Skills, Ways of Working, and Business Acumen. Just completed an introductory course in Business Analytics to expand strategic decision-making capabilities. Passionate about empowering teams, driving process efficiency, and delivering impact at scale.

Overview

9
9
years of professional experience
3
3
Certifications
3
3
Languages

Work History

Project Manager & Sales Engineer

Gitterwerk GmbH
07.2020 - Current
  • Managed the full sales cycle from lead generation to order fulfillment, including cold calling, quoting, and continuous customer follow-up.
  • Solved complex client challenges by translating technical requirements into tailored optical solutions.
  • Maintained a high client retention rate through personalized service, responsiveness, and solution-oriented support.
  • Led operations and client-facing coordination for optical laser solutions, managing multiple technical projects from inquiry to post-delivery support.
  • Acted as de facto team lead for internal communication across different cross functions to ensure seamless order execution.
  • Prepared technical documentation, and marketing collateral including datasheets, flyers, and trade show materials.
  • Initiated and managed in-house tooling design projects and vendor negotiations to support custom production solutions.
  • Managed weekly scheduling for production, quality inspection, and outbound shipments.
  • Updated WordPress site content, developed process flowcharts in VISO, and handled customer database development.

Intern – Operations & IT (Quality Assurance)

Toyota Motor Manufacturing
09.2019 - 10.2019
  • Collected and analyzed quality data for operational improvement.
  • Generated and updated SOPs and process flow charts.
  • Generated recommendation reports.

Inside Sales Representative

Der Die Das German Club
04.2019 - 10.2019
  • Cold-called potential customers, introduced product promotions, and followed up to assess needs and convert leads into sales.

Bachelor Thesis Engineer – ERP Integration

Alfred Kärcher SE & Co. KG
09.2018 - 02.2019
  • Developed and presented a thesis on ERP-based data integration using PIT-FM for facility planning and process optimization.


Intern – Engineering Department & Factory

Alfred Kärcher SE & Co. KG
03.2018 - 08.2018
  • Improved operations-related issues within the plant using work measurement techniques and ergonomic principles.
  • Conducted detailed workstation analyses to optimize layout and boost employee productivity.
  • Updated and revised plant blueprints using AutoCAD to support layout adjustments and planning.
  • Monitored and controlled inventory to enhance planning accuracy.

Intern – Engineering Department

Hikma Pharmaceuticals
08.2016 - 09.2016
  • Contributed to a LEAN optimization project focused on manufacturing process efficiency.

Education

Bachelor of Science - Industrial Engineering

German Jordanian University
Madaba, Jordan
04.2001 -

No Degree - Erasmus Semester in Industrial Engineering

Karlsruhe University of Applied Sciences (HKA)
Karlsruhe, Germany
04.2001 -

Certification

PMP® – Project Management Professional (Active, 60 PDUs in Power Skills, Ways of Working, and Business Acumen)

Software

Microsoft Office

Autodesk (AutoCAD & Inventor)

PIT-FM

Arena

VISO

Accomplishments

Mentor & Judge PM – Global Sustainability Project Bootcamp (2025)
How to Change the World (HtCtW)

  • Mentored global student teams on sustainability challenges in DC & Porto Alegre.
  • Guided systems design, impact strategy, and presented as judge for final pitch evaluation.

Project Volunteer – Engineers Without Borders (Jena Regional Group)

  • Supported cross-cultural project collaboration to build a photovoltaic system for youth center in Indonesia.
  • Acted as communication lead between German and Indonesian stakeholders
  • Contributed blog updates for outreach.

Tandem Language & Culture Exchange – Karlsruhe, Germany

  • Participated in a structured program fostering intercultural dialogue and language learning.

Women’s Leadership Delegate – SUSI Program, U.S. Department of State

  • Represented Jordan in a six-week international leadership initiative in the U.S.

No Shame in Work Campaign – Jordan

  • Volunteered in dignity-in-work initiative; worked roles including gas station attendant and mall cleaner to challenge social stigmas.

Interests

Freelance Modeling

Taekwondo (Black belt)

Dancing: Discofox, K-pop, Oriental, Rock'n'Roll

Solo Travelling

Timeline

Project Manager & Sales Engineer

Gitterwerk GmbH
07.2020 - Current

Intern – Operations & IT (Quality Assurance)

Toyota Motor Manufacturing
09.2019 - 10.2019

Inside Sales Representative

Der Die Das German Club
04.2019 - 10.2019

Bachelor Thesis Engineer – ERP Integration

Alfred Kärcher SE & Co. KG
09.2018 - 02.2019

Intern – Engineering Department & Factory

Alfred Kärcher SE & Co. KG
03.2018 - 08.2018

Intern – Engineering Department

Hikma Pharmaceuticals
08.2016 - 09.2016

Bachelor of Science - Industrial Engineering

German Jordanian University
04.2001 -

No Degree - Erasmus Semester in Industrial Engineering

Karlsruhe University of Applied Sciences (HKA)
04.2001 -
MARAH ALADEMIndustrial Engineer & Project Manager With Focus On Technical Sales