Manatsanan Teram
Spa & Wellness Practitioner
Samut Prakan
Summary
Adept Ayurvedic & Wellness Practitioner with a proven track record at Rakxa Integrative Wellness, enhancing patient satisfaction through empathetic care and comprehensive treatment plans. Skilled in quality improvement and patient safety, I excel in developing tailored health solutions, significantly improving wellness outcomes. My leadership fosters teamwork and open communication, driving positive environments and optimal care.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
7
7
Certificates
Work History
Ayurvedic & Wellness Practitioner
Rakxa Integrative Wellness
03.2023 - Current
- Championed a positive work environment by fostering open communication channels among staff members and encouraging teamwork.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for optimal patient care.
- Reviewed patient allergies, problems, and medications statuses.
- Updated patient and office medical records to comply with company and regulatory standards.
- Increased patient satisfaction scores through excellent communication, empathy, and understanding of individual needs.
Trainer
RAKxa Wellness Spa - Castelfalfi
06.2024 - 09.2024
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Collaborated with subject matter experts to create accurate training content.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Enhanced trainee engagement through interactive workshops and hands-on activities.
Spa Owner
Manatstay Health Massage
03.2022 - 01.2024
- Enhanced client satisfaction by providing personalized spa treatments and exceptional customer service.
- Optimized appointment booking processes through the implementation of an easy-to-use online scheduling system.
- Analyzed market trends to make informed decisions regarding pricing structures and service offerings that catered to client needs.
- Coordinated special events at the spa such as holiday promotions or wellness workshops which attracted new clients and increased overall revenue.
Spa Practitioner
Mass Oasis
05.2021 - 02.2022
- Managed complex caseloads while ensuring the highest level of care for each client under my supervision.
- Excelled in time management skills, enabling the completion of all daily tasks while providing exceptional care to clients.
- Created treatment plans balancing , clients goals and individual compliance levels.
- Developed strong working relationships with colleagues and external partners to facilitate effective collaboration on shared goals.
Massage Therapist
Erawan Thai KTF
02.2020 - 05.2021
- Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
Massage Therapist
P&O Cruises
02.2017 - 11.2017
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Generated additional revenue for the spa by upselling add-on services like hot stone therapy and body scrubs during appointments.
Massage Therapist
My Healthland Wellness Center
06.2014 - 07.2016
- Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
- Promoted wellness by educating clients on self-care and stress management techniques.
- Evaluated client conditions to recommend appropriate massage therapy methods.
Education
Completion of The Course Introdution To Spa Manage - Spa Manage 100 Hours
Dhurakij Pandit University
Bangkok 10.2018 - 10.2018
High Vocational Diploma Course - Business Administration Program Busines Computer
Mittraphol Commercial School
Bangkok 05.2003 - 03.2005
Skills
Langauge English
Timeline
Ayurveda for Resorts & Wellness Retreat
09-2024
Trainer
RAKxa Wellness Spa - Castelfalfi
06.2024 - 09.2024
Trainer for Castelfalfi Tuscany Italy
06-2024
Integrative Medicie Training I
03-2024
Upgrade-Skill Training course in Techniques Coaching for Trainer
02-2024
Ayurvedic & Wellness Practitioner
Rakxa Integrative Wellness
03.2023 - Current
TPQI : Professional Qualification Level5 (Occupation : Spa Manager)
10-2022
Spa Owner
Manatstay Health Massage
03.2022 - 01.2024
Spa Practitioner
Mass Oasis
05.2021 - 02.2022
Ministry of Public Health : Certificate of Registration as a Service Provider in Healt Care Establishment (No.BR100013472-63)
07-2020
Massage Therapist
Erawan Thai KTF
02.2020 - 05.2021
Completion of The Course Introdution To Spa Manage - Spa Manage 100 Hours
Dhurakij Pandit University
10.2018 - 10.2018
Dhurakij Pandit University : Introduction to Spa Management 100 hours
10-2018
Massage Therapist
P&O Cruises
02.2017 - 11.2017
Massage Therapist
My Healthland Wellness Center
06.2014 - 07.2016
High Vocational Diploma Course - Business Administration Program Busines Computer
Mittraphol Commercial School
05.2003 - 03.2005
Certification
Ayurveda for Resorts & Wellness Retreat
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