Lullalita Tongbang
IT Project Coordinator
Bangkok
Summary
Experienced Project Coordinator with over 6 years of experience in payment gateway and E-commerce. Excellent reputation for resolving problems and improving customer satisfaction.
Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing projects with excellent planning competencies.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
Work History
Information Project Coordinator
N-Squared E-Commerce
Klongtoey, Bangkok
02.2022 - 10.2022
- Delivered services to customer locations within specific timeframes.
- Increased customer satisfaction by resolving issues.
- Conducted research, gathered information from multiple sources and presented results.
- Provided detailed product orders based on project drawings and technical specifications.
- Planned, designed and scheduled phases for large projects.
- Managed 5 projects from gettering requirement to delivered.
- Reported on status of each project to appropriate stakeholders.
- Communicated project plans and progress to key stakeholders and project contributors.
- Collaborated with team members to achieve target results.
- Resolved conflicts and negotiated mutually beneficial agreements between parties
Information Project Coordinator
2C2P
Huaykwang, Bangkok
01.2020 - 01.2022
- Identified issues, analyzed information and provided solutions to problems.
- Created plans and communicated deadlines to complete projects on time.
- Developed team communications and information for meetings.
- Facilitated best user experience through continuous support, training, improvements, and communication of system changes.
- Reviewed and assessed architecture design, implementation, testing and deployment needs to identify project requirements.
- Facilitated best user experience through continuous support and communication of system changes.
- Owned and prioritized product backlog.
- Managed implementation of new features by outlining plans and specifications such as how, where and when each component would work.
- Coordinated with software developers to create custom applications and trackers to achieve client goals.
- Managed 4 project teams in an agile environment, realizing success through application and exceptional leadership skills.
- Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned to the client's vision, mission and purpose
- Worked effectively with multiple Scrum teams both internally and off-shore.
Information Technology Project Coordinator
Scale360
Klongtoey, Bangkok
02.2019 - 01.2020
- Coordinated presentations for customers and project members detailing project scope, progress, and results, keeping all entities well-informed of milestones and goals.
- Kept projects on schedule by managing deadlines and adjusting workflows as needed.
- Oversaw onboarding and mentorship planned and executed meetings. Checked compliance of company safety plan and delivered recommendations to address regulatory issues.
- Supervised multiple projects to delivery by prioritizing needs and delegating assignments. Maintained project schedules by managing timelines and making proactive adjustments.
- Collaborated with project owners and team members to set ambitious but achievable goals.
- Maintained energy and enthusiasm in fast-paced environment.
- Evangelized Agile as strategic asset of culture and business value.
- Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint.
Information Technology Project Coordinator
AIS - Advanced Info Services Plc.
Phyathai, Bangkok
06.2015 - 07.2017
- Communicated with Develop team members to keep projects on schedule.
- Planned and arranged meetings with external organizations and individuals, enabling all parties to meet and discuss project progress.
- Liaised between Development facility and Operation department, facilitating communications and keeping appropriate parties updated on project developments.
- Counseled departmental leaders to determine issues and deliver solutions to individualized problems and concerns.
- Collaborated with project owners and team members to set ambitious but achievable goals.
- Transitioned projects from estimation and pre-construction.
- Drove operational improvements which resulted in savings and improved profit margins
Education
Master of Science - Information Technology Management (ITM)
National Institute of Development Administration
Bangkok, Thailand 08.2017 - 06.2019
Bachelor of Science - Computer Science
Srinakharinwirot University
Bangkok, Thailand 06.2011 - 06.2015
High School Diploma -
Rajavinitbangkhen School
Bangkok, Thailand 04.2001 -
Skills
Project scope
undefinedTimeline
Information Project Coordinator
N-Squared E-Commerce
02.2022 - 10.2022
Information Project Coordinator
2C2P
01.2020 - 01.2022
Information Technology Project Coordinator
Scale360
02.2019 - 01.2020
Master of Science - Information Technology Management (ITM)
National Institute of Development Administration
08.2017 - 06.2019
Information Technology Project Coordinator
AIS - Advanced Info Services Plc.
06.2015 - 07.2017
Bachelor of Science - Computer Science
Srinakharinwirot University
06.2011 - 06.2015
High School Diploma -
Rajavinitbangkhen School
04.2001 -
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