Lover Banuag
Business Development Manager
Nonthaburi,12
Summary
Dynamic Business Development Manager with a proven track record at One Karakada Co. Ltd, excelling in lead generation and relationship building. Successfully negotiated long-term agreements, significantly expanding the client base. Committed to customer service and team leadership, driving revenue growth through strategic marketing initiatives and tailored solutions.
Overview
15
15
years of professional experience
Work History
Business Development Manager
One Karakada Co. Ltd
01.2020 - Current
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
Aftersales Manager
Stamfordtyres Co. Ltd
03.2015 - 12.2019
- Demonstrated commitment to customer satisfaction, leading the team by example through active engagement with clients and consistently delivering outstanding service.
- Identified upsell opportunities through regular analysis of customer feedback and purchase data.
- Increased revenue by offering tailored aftersales packages based on individual customer needs.
- Enhanced customer satisfaction by implementing efficient aftersales processes and timely followups.
- Established clear performance metrics to monitor staff progress and identify areas for improvement.
Front Office Supervisor
Mallberry Suites Business Hotel
02.2011 - 01.2014
- Assisted guests with special requests, demonstrating excellent problem-solving skills and a commitment to customer satisfaction.
- Coordinated with other departments to resolve any guest issues promptly, ensuring a seamless guest experience from arrival to departure.
- Organized staff scheduling effectively to maintain appropriate coverage during peak hours without compromising service quality.
- Enhanced guest satisfaction by efficiently managing front office operations and addressing customer concerns promptly.
Education
Bachelor of Science - Business Management
Southern Philippines College
Philippines 04.2001 -
Skills
Business development
Relationship development
Relationship building
Decision-making
Customer service
Lead generation
Team leadership
Sales and marketing
Negotiations
Affiliations
- Freemason
Timeline
Business Development Manager
One Karakada Co. Ltd
01.2020 - Current
Aftersales Manager
Stamfordtyres Co. Ltd
03.2015 - 12.2019
Front Office Supervisor
Mallberry Suites Business Hotel
02.2011 - 01.2014
Bachelor of Science - Business Management
Southern Philippines College
04.2001 -