Louis Potenziano
Wesley Chapel
Summary
I am a dedicated firefighting professional with great leadership, planning and scene management abilities. Talented in keeping crew members at peak performance with continuous training and expert motivational talents. Ready for any challenge and certified in multiple areas. I am also a certified Paramedic with 20 years of experience performing advanced medical procedures with a high degree of accuracy in critical emergency situations. I used these exceptional communication skills to handle the emotional needs of victims of injuries, acute illnesses, or psychological emergencies and care for them promptly and professionally while transporting them to the appropriate hospital.
I have displayed strong leadership skills, supported by the ability to direct medical staff in delivering proficient care by providing them with the tools and resources to achieve positive results. Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.
A proud United States Army veteran (Honorable Discharge) who served during the lead up to Operation Desert Fox in 1998.
Overview
29
29
years of professional experience
Work History
Managing Director
LP Hospitality Ltd.
05.2023 - 05.2024
- Assisting in the creation of a family run business
- Report to the CEO about finance management and strategic goals
- Responsible for establishing the culture of the business
- Lead the management team of the company
- Communicating with vendors and contractors in the construction phase
- Plan the future direction of the company
- Also serve as Human Resources head in the beginning stage of company development
Flight Paramedic
Air Ambulance Worldwide
10.2015 - 05.2023
- Provided basic and advanced life support to critically ill patients during long flights from one hospital to another
- Performed patent assessments on critical patients
- Responsible for demonstrating proficiency, knowledge and expertise in the care and transportation of critically ill patients
- Responsible for the safety briefing of medical patients and passengers prior to take-off
- Responsible for safety procedures under FAR part 91 & 135 flight operations
- Attended pilot briefings to ensure passenger safety during flight.
Lieutenant
Tampa Fire Rescue
06.2004 - 05.2023
- Assigned to the Rescue Division with Tampa Fire Rescue for over 18 years
- Lieutenant for 12 years on a busy ALS transport unit
- Responsible for performing patent assessments on critical patients
- Responsible for demonstrating proficiency, knowledge and expertise in the care and transportation of critically ill patients
- Supervises and responsible for patient documentation and positive outcomes.
Paramedic
South Tampa Immediate Care
05.2011 - 01.2017
- Interviews patients and documents findings
- Performs triage of ill patients in a clinical setting
- Administers medications as directed by a physician
- Uses 12 lead ECG and NIBP for diagnostic purposes
- Preparation for sterile procedures, e.g
- Sutures
- Performs blood draws and prepares lab specimens for transport.
Emergency Medical Dispatcher
Hillsborough County Emergency Dispatch
02.2002 - 06.2004
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Automated document flow by ensuring logbooks and fire, accident, and emergency reports were maintained with 100% accuracy.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
- Assisted callers in emergency situations with appropriate information and support.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Strengthened communication skills through regular interactions with others.
- Resolved problems, improved operations and provided exceptional service.
Skycap
Prospect SkyCap
10.1998 - 02.2002
- Provided warm welcome to passengers arriving at airport and offered to deliver assistance in any way possible.
- Maintained professional appearance and demeanor at all times to give all guests best impression.
- Responded quickly and effectively to questions from passengers regarding flight schedules, baggage fees and travel directions.
- Greeted passengers, helped with check-in and managed luggage, strollers, wheelchairs, and car seats.
- Delivered exemplary service to every traveler to keep check-in process efficient and pleasant.
- Pushed wheelchair-bound passengers through airport to departure gates, baggage claim and interim destinations.
- Weighed each bag or suitcase, tagged it and placed it on conveyor belt for transfer purposes.
- Used wheelchairs and other assistive equipment to transport handicapped and elderly passengers.
- Stayed up to date with latest airport, security and airline regulations and policies.
- Lifted items in excess of 50 pounds on regular basis.
- Assisted with loading and unloading of luggage from motor coaches and other vehicles.
- Trained and supervised new staff members on baggage handling procedures.
- Loaded and unloaded baggage and luggage on and off conveyor belts.
- Carried out special requests from guests, delivering flowers and fruit baskets to rooms.
Forward Observer
US Army
06.1995 - 06.1998
- Supervised assembly and placement of large-scale artillery systems prior to launch.
- Efficiently oriented and fired weaponry to smoothly eliminate enemy positions, vessels, and personnel.
- Coordinated with other military units and agencies to support operations and align with mission.
- Assisted with real-time intelligence collection by conducting field reconnaissance operations.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
EMT-B, Paramedic and Firefighter II - Fire Science
Hillsborough Community College
Tampa, FL 12.2004
Associate of Science: Fire Administration -
Columbia Southern University
08.2016
High School Diploma -
Gaither High School
Tampa, FL01.1995
Skills
- Customer Service
- Preflight briefings
- First Aid
- Flight safety
- Passenger safety management
- Guest Services
- Training and coaching
- Weight and Balance Determination
- Flexible Schedule
- Safety Procedures
- Weight/balance loading
- Aircraft Sanitation
Affiliations
- Lutz Volunteer Fire Rescue
Timeline
Managing Director
LP Hospitality Ltd.
05.2023 - 05.2024
Flight Paramedic
Air Ambulance Worldwide
10.2015 - 05.2023
Paramedic
South Tampa Immediate Care
05.2011 - 01.2017
Lieutenant
Tampa Fire Rescue
06.2004 - 05.2023
Emergency Medical Dispatcher
Hillsborough County Emergency Dispatch
02.2002 - 06.2004
Skycap
Prospect SkyCap
10.1998 - 02.2002
Forward Observer
US Army
06.1995 - 06.1998
EMT-B, Paramedic and Firefighter II - Fire Science
Hillsborough Community College
Associate of Science: Fire Administration -
Columbia Southern University
High School Diploma -
Gaither High School
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