Linda Sowton
Sales Representative
Phuket
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Yacht Broker
Simpson Marine
02.2021 - Current
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Contributed to event marketing, sales and brand promotion.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Monitored service after sale and implemented quick and effective problem resolutions.
Flight Attendant
Jetstar Airways
03.2019 - 02.2021
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Used excellent customer service skills in addressing passengers' needs.
- Answered passenger questions and provided solutions to issues arising during flights.
- Ensured safety and comfort of customers onboard aircraft.
- Resolved passenger conflicts and medical emergencies during flights.
Part Time Sales Ambassador
LUSH Fresh Handmade Cosmetic
09.2018 - 02.2019
- Resolved problems, improved operations and provided exceptional service.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Contributed to event marketing, sales and brand promotion.
Event English Translator
International Ministry of Defence Meeting
11.2017 - 11.2017
- Translating from Thai to English and English to Thai
- Played key role in international business efforts, working with sales and client groups to optimize collaboration.
- Worked with other translators to facilitate real time conversations.
Part Time Hospitality Staff
Shangri la Hotel, Bangkok
03.2014 - 03.2017
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Provided professional services and support in dynamic work environment.
- Responded to customer requests for products, services, and company information.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Event Hospitality Staff
BMW Golf Championship 2013
01.2014 - 01.2014
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Handled customer inquiries and suggestions courteously and professionally.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Education
BBA - Hotel Management
Silpakorn Unversity International College
Bangkok, Thailand 06.2014 - 01.2018
Skills
MS Office
Planning and Coordination
Fluent in Thai
Fluent in English
Problem-solving skills
Training Experience
- THE RITZ-CARLTON KOHSAMUI•APRIL-JUNE2018 (Food&beverage Trainee)
- COTTON HOUSE HOTEL,BARCELONA•MAYJUL2017 (Service Attendant Trainee)
- ANATARA SIAM BANGKOK • NOV 2015-JAN 2016 (Service Attendant Trainee)
- THE CONTINENT HOTEL, BANGKOK•APRIL-JUL2015 (Front desk & Housekeeping Clerk Trainee)
- LAGUNA HOLIDAY CLUB,PHUKET •MAR 2013 (Front Desk Trainee)
Timeline
Yacht Broker
Simpson Marine
02.2021 - Current
Flight Attendant
Jetstar Airways
03.2019 - 02.2021
Part Time Sales Ambassador
LUSH Fresh Handmade Cosmetic
09.2018 - 02.2019
Event English Translator
International Ministry of Defence Meeting
11.2017 - 11.2017
BBA - Hotel Management
Silpakorn Unversity International College
06.2014 - 01.2018
Part Time Hospitality Staff
Shangri la Hotel, Bangkok
03.2014 - 03.2017
Event Hospitality Staff
BMW Golf Championship 2013
01.2014 - 01.2014