Lea Guegan
Summary
I come from France and I am 24 years old. Last June I finished my Master's degree in History. Following this, I undertook a five-month trip to South-East Asia, which gave me the desire to discover even more countries. Eager to learn and experience new things, I chose New Zealand for its rich culture, landscape, diverse job opportunities and to improve my english. I am open to new experiences and job opportunities. I have a Working-Holiday visa and a driver's license.
Overview
10
10
years of professional experience
Work History
Management Officer for Child Protection
Calvados Department
09.2024 - 10.2024
- Gained expertise in data management software system.
- Facilitated connections with early Childhood professionals
- Managed various issues and conflicts through phone or in-person interactions with professionals and parents.
Seasonal Contract Travel Advisor
Tourist and Convention Office at Caen Normandy
06.2023 - 06.2024
- Guided and advised visitors by exploring the region, covering topics such as history, gastronomy amusement parks and various transportation options.
- handled bookings using specialized software for tours or accommodations offered by the tourist office.
- Managed the Lion-Sur-Mer information office independently' including stock control email and phone correspondence, interactions and cash handling.
Student Contract Cashier at a Hypermarket
Leclerc
03.2021 - 08.2022
- Operated a cash register and ensured efficient client service.
- Welcomed and assisted customers with a focus on customer satisfaction.
- effectively managed stress and high-demand situation during peak periods
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Seasonal Contract Sales Assistant
Ice-cream Maker « Au Beau Soleil »
07.2020 - 08.2020
- Delivered excellent custi;er service with focus on client satisfaction
- Managed high-demand periods efficiently.
- Increased sales by building strong customer relationships and providing excellent service.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
Guide to Heritage Days
CESR
01.2022 - 01.2023
- Visitor reception,
- Tour and explanation of the buildings and their history. (The oldest part of the building dates back to the 11th century.)
- Maintained safety standards during visit, resulting in zero accidents or incidents.
- Answering questions and keeping visitors' attention
Babysitting/ Homework Assistance
Different Families
01.2015 - Current
- Child development through age-appropriate games.
- Homework assistance.
- Caring about needs and wishes of children.
- Listening problems or questioning
- Teaching rules, consent etc. everything a child needs for healthy development and to feel comfortable with me.
Creating and Participating in a Play
University of Tours
01.2024 - 03.2024
- Character: Female carer (Introduction) and prosecuting lawyer (Act 2); writing Act 2; participation in staging
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
Volunteer Actions
High School Allende
09.2018 - 07.2019
- Homework assistance (French, History, Maths).
- Help for school integration and answer questions regarding the administration.
- sharing experiences.
Education
Master's Degree - Historical Research : Culture And Heritage
CESR Université De Tours
06-2024
Bachelor of History And Political Science - History, Political Science Option
University of Caen
06-2022
High School Diploma - Economics And Socials
High School Salvador Allende
06.2019
Skills
- Teamwork and collaboration
- Problem-solving
- Team player attitude
- Excellent customer service
- Autonomous
- Good instructor
- Dynamic
- Friendly, positive attitude
- Work ethic and integrity
- Patience and empathy
Languages
English
Intermediate (B1)
French
Bilingual or Proficient (C2)
Personal Information
- Age: 24
- Driving License: B
Timeline
Management Officer for Child Protection
Calvados Department
09.2024 - 10.2024
Creating and Participating in a Play
University of Tours
01.2024 - 03.2024
Seasonal Contract Travel Advisor
Tourist and Convention Office at Caen Normandy
06.2023 - 06.2024
Guide to Heritage Days
CESR
01.2022 - 01.2023
Student Contract Cashier at a Hypermarket
Leclerc
03.2021 - 08.2022
Seasonal Contract Sales Assistant
Ice-cream Maker « Au Beau Soleil »
07.2020 - 08.2020
Volunteer Actions
High School Allende
09.2018 - 07.2019
Babysitting/ Homework Assistance
Different Families
01.2015 - Current
Master's Degree - Historical Research : Culture And Heritage
CESR Université De Tours
Bachelor of History And Political Science - History, Political Science Option
University of Caen
High School Diploma - Economics And Socials
High School Salvador Allende
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