Microsoft
Lalita Omkaew
Admissions & Student Affairs Manager
Bangkok
Summary
Dynamic Admissions & Student Affairs Manager at Anglo Singapore International School, skilled in strategic planning and team leadership. Achieved departmental goals through innovative problem-solving and effective marketing strategies, enhancing customer satisfaction and team performance. Proven ability to build relationships and drive operational excellence in fast-paced environments.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Admissions position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
2
2
Languages
Work History
Admissions & Student Affairs Manager
Anglo Singapore International School, Campus 64
03.2018 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Improved marketing to attract new customers and promote business.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees and patrons.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
- Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
Activities Leader in Child's Development
Play & Music Co.,Ltd. (Gymboree)
04.2012 - 02.2017
- Established strong relationships with participants, building trust and rapport through consistent communication and support.
- Promoted a safe and welcoming atmosphere by enforcing strict adherence to safety guidelines during all activities.
- Provided exceptional customer service to parents and guardians, addressing concerns promptly and professionally while maintaining confidentiality at all times.
- Collaborated closely with fellow staff members to ensure seamless coordination of events and activities, fostering a positive environment for all involved.
- Trained staff members on conducting events and following safety procedures.
- Be an activities leader in child development programme from was born to 5 years old
- Selling Programme with goal target 1 million and more per monthly basis
- Follow up all customer to enrolled the programme.
- Be consultant to introduce all Gymboree programme
- Marketing Leader.
- Programme & Training leader (HQ Branch) to ensure the that all staff maintain high standard providing.
- Preparation team monthly schedule
Emirate Ground Services
Worldwide Flight Services Bangkok
09.2014 - 03.2015
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Strengthened communication skills through regular interactions with others.
- Resolved problems, improved operations and provided exceptional service.
- Adhering all customer inquiries and provide flight information.
Education
MBA - Marketing
Ramkhamhaeng University
Bangkok, Thailand 04.2001 -
BBA - International Business Management
Ramkhamhaeng University
Bangkok, Thailand 04.2001 -
Skills
Team leadership
Operations management
Strategic planning
Decision-making
Time management
Customer service
Marketing
Customer relationship management (CRM)
Relationship building
Staff management
Negotiation
Sales management
Clear communication
Problem-solving
Team building
Task prioritization
Software
Interests
Learning with New Languages
Timeline
Admissions & Student Affairs Manager
Anglo Singapore International School, Campus 64
03.2018 - Current
Emirate Ground Services
Worldwide Flight Services Bangkok
09.2014 - 03.2015
Activities Leader in Child's Development
Play & Music Co.,Ltd. (Gymboree)
04.2012 - 02.2017
MBA - Marketing
Ramkhamhaeng University
04.2001 -
BBA - International Business Management
Ramkhamhaeng University
04.2001 -
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