Lalita Bunmak

Shop Assistant / Store Supervisor
Family-Owned Retail Business
Managed daily store operations, supervised staff, handled inventory and ordering, and ensured excellent customer service.

Skills: Team leadership, inventory management, customer service, ordering, multitasking, problem-solving

Assisted with travel planning, bookings, and itinerary preparation. Handled customer service inquiries, researched destinations, and supported office administration.

Skills: Travel coordination, customer service, booking systems, destination research, administration, time management, attention to detail

• Supervised housekeeping staff during daily operations
• Assisted Executive Housekeeper with team coordination and scheduling
• Ensured compliance with cleanliness and brand standards
• Supported training and onboarding of new team members
• Conducted quality checks of guest rooms and public areas

Skills: Team leadership, housekeeping operations, staff training, quality control, scheduling, communication, attention to detail

• Assist in supervising housekeeping staff and daily cleaning operations
• Coordinate staff schedules and task assignments
• Monitor cleanliness standards in guest rooms and public areas
• Support training and mentoring of new employees
• Report to the Executive Housekeeper and represent them when needed

Skills: Team supervision, scheduling, quality control, staff training, communication, problem-solving, attention to detail

• Supported daily room cleaning and fulfilled guest special requests
• Checked and restocked minibars
• Handled guest and staff laundry processes
• Performed room checks and communicated with other departments
• Took responsibility for housekeeping operations during the late shift

Skills: Room preparation, guest service, minibar management, laundry handling, interdepartmental communication, responsibility, time management

• Supervise daily housekeeping operations to ensure cleanliness and guest satisfaction
• Assign tasks, monitor staff performance, and support team motivation
• Conduct room and public area inspections according to brand standards
• Assist with scheduling, inventory control, and staff training
• Communicate effectively with other departments to ensure smooth operations

Skills: Team supervision, quality control, scheduling, staff coordination, attention to detail, communication, problem-solving