Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Laksamon Ratchakhot

Laksamon Ratchakhot

Sattahip

Summary

Experienced customer success professional skilled in cultivating and nurturing relationships with SME clients. Specializes in providing strategic advice and customized training solutions to meet customer needs and drive business growth.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Success

SolutionsIMPACT
06.2024 - 06.2025
  • Performed Customer Success duties and provided consultations to enterprise clients utilizing the AI platform and various services.
  • Was responsible for clients in the Nakhon Ratchasima and Khon Kaen regions.
  • Developed relationships with clients across multiple industrial sectors.
  • Coordinated with government agencies and higher education institutions.
  • Oversaw client relations for Public Training programs, primarily serving SMEs.

Training Assistant

SolutionsIMPACT
02.2024 - Current
  • Supported the training project "AI Prompt Engineer" for CPF to enhance staff capabilities in AI and ImRu GPT usage.
  • Delivered training support services to leading organizations across industrial and business sectors.
  • Served as a Training Assistant, supporting the organization and coordination of training programs to ensure effective knowledge transfer.

Event Management

SolutionsIMPACT
10.2024 - Current
  • Participated in organizing the AI Thailand Conference 2024.
  • Co-organized the SCB Academy Digital Employee Day to promote digital skills development among organizational staff.
  • Exhibited at the Creative Talk Conference 2025 and Thailand HR Tech 2025.

Special Experience

SM True
01.2024 - Current
  • Participated as part of the organizing team for NCT127 THE UNITY IN BANGKOK

Education

B.A. - Sociology for Development, Urban Community Development

SRINAKHARINWIROT UNIVERSITY
07-2024

Skills

  • Communication, leadership, problem-solving, time management, decision-making, creativity, and teamwork
  • Working with AI
  • Software proficiency: Word, Excel, Canva, Lark

Certification

  • Generative AI & ChatGPT for Business and Marketing by SolutionsIMPACT
  • The Magic of AI Presentation by SolutionsIMPACT
  • AI Marketing Studio by SolutionsIMPACT
  • LeaderShip Coaching by Albert Academy
  • Sales Accelerator 10X for Project Sales by Biz Movement
  • Pitching and Presentation Skill by Pitching for Life

Languages

Thai - Native
English - B1 (Intermediate)
Chinese - HSK3

Timeline

Event Management

SolutionsIMPACT
10.2024 - Current

Customer Success

SolutionsIMPACT
06.2024 - 06.2025

Training Assistant

SolutionsIMPACT
02.2024 - Current

Special Experience

SM True
01.2024 - Current

B.A. - Sociology for Development, Urban Community Development

SRINAKHARINWIROT UNIVERSITY

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Laksamon Ratchakhot