Kunyapat Piriyachatsiri
Luxury Retail Management
Bangkok
Summary
Retail management professional prepared to drive store performance and enhance customer experiences. Expertise in operational efficiencies and staff development. Known for fostering collaborative team environments and adapting to dynamic retail challenges. Proficient in sales strategies and inventory control.
Overview
18
18
years of professional experience
Work History
Store Manager
Loewe
03.2025 - 08.2025
- Develop, define, and implement relevant and tangible action plans in line with the company's needs and expectations.
- Organize the team and shop floor coverage in an effective manner to meet the business needs.
- Grow and develop the team through regular coaching and feedback.
- Manage and inspire the team to drive the business and create innovative solutions, creating an encouraging, empowering, positive, and motivating environment.
- Develop client database by optimizing data quality and quantity.
Store Manager
PRADA Group
10.2023 - 02.2025
- Analyzed and executed strategic plans in order to achieve sales target.
- Monitor and analyze sales performance to identify areas of improvement.
- Manage and monitor stock inventory as to ensure the stock availability.
- Develop and manage individual performance as to enhance the team’s capability by coaching and one on one feedback. (Seeking team’ talent for further promotion)
- Develop and maintain relationships with key clients.
- Support team by presenting on the shop floor as to ensure a smooth operation as well as seeking the opportunity to enhance sales.
Team Manager
Louis Vuitton
02.2020 - 10.2023
- Support team members with consistent coaching, identify their development and training needs, develop talents, secure succession plans in collaboration with the Store Manager
- Set individual and team goal, proactively assess and manage performance against expectations
- Manage and motivate the team to drive business, create a positive and harmonious work environment, foster cooperation within the team and between managers
- Support the team in building long term client relationship, leveraging the different clienteling tools
- Proactively provide the Country office with product recommendations and qualitative feedback based on local knowledge about the market and Client needs, leveraging expertise and knowledge within the team
- Establish a Client-centric mindset in store to ensure the highest level of Client experience and proactively handle Client-related situations
- Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, clienteling, training and team animation
- Ensure policies, Brand standards and grooming guidelines are communicated and implemented
- Support Operations team in inventory management and shop floor management
- Support Store Manager in staff planning
Store Manager
ZARA
02.2015 - 10.2019
- Behaves and acts in an exemplary fashion, embodying the brand mindset
- To create the strategy in order to achieve the sales each day
- To be able to do the coordination in order to keep the store image and sale
- To manage the stock level and capacity
- To always feedback the product with the commercial team and product manager
- To control and organize the manpower each day
- To oversee and manage the operation process
- To handling the case
Assistant Premier Executive Club Manager
Novotel Bangkok Ploenchit Sukhumvit
11.2013 - 10.2014
- Helps the Premier Executive Club Manager organize and manage the Premier team, perform administrative tasks and coordinate with the other department
- Helps team members improve their skill and provides support for career development
- Organizes the welcome and care provided by the team under his/her responsibility
- Supervises the Premier officers checklist
- Ensure that guest have a smooth running stay
- Ensures that all the team members are responsible for up selling the hotel products as well as encourage the team members to participate
- Being capable of handling difficult situations
- Keep track of amenities inventory
- Manages stocks (stationary, beverage etc.)
- Check all cashier jobs and close cashier after shift
- Ensures the safety of people and property in the hotel
Acting Duty Manager
Grand Sukhumvit Hotel Bangkok, Manage by Accor
04.2013 - 08.2013
- Oversee daily Front Office duties and activities by ensuring all responsibilities are corrected
- Supervise and advise the team in order to create the same goal
- Controlling and coordinating to all Front Office activities and other concerned departments
- Checking and verifying all the register card and correspondent to correct the mistake of room rate
- Dealing all the situations that occur during the shift whether between staffs ourselves or customer as well as resolving the guest’s complaint
- Maximizing on customer satisfaction by providing an efficient service such a professional and friendly attitude
- Replying questions in the correctly and clearly information
- Conducting and sharing problem solving among Front Office team in order to keep all staff on updating as well as educating and sharing knowledge
- Working closely with the team under a positive thinking and friendly attitude also encourage each other to reach the same aim
Guest Service Talent
Grand Sukhumvit Hotel Bangkok, Manage by Accor
07.2012 - 03.2013
- General on welcoming vip and cooperate guest and mainly handle guest’s complaint
- Seeking to understand the internal and external guests
- Pre-assign and blocking the room for vip and cooperate guest upon their preferences
- Welcoming and Greetings the vip and cooperate guest
- Supervise the guest relation team on how to run each shift
- Handling guest’s complaint and solving the problem
- Leading the brief meeting before starting shift
- Advising and sharing problem solving among Front Office Team
Guest Service Agent
Grand Sukhumvit Hotel Bangkok, Manage by Accor
07.2011 - 06.2012
- Greetings, registering the guest and providing on outstanding service
- Providing the guest with all assistant during their stay
- Settle the guest’s bill upon their departure
- Be a good team player for the team by assist each other during the shift process
Receptionist
Coran Boutique and Spa
11.2011 - 02.2011
Supervisor
Ozone restaurant
10.2010 - 03.2010
Cashier
03.2009 - 07.2009
- Attended work and travel program
News Reporter Trainee
Modern 9 TV
03.2008 - 05.2008
- Internship Program
Waitress
03.2007 - 05.2007
- Attended work and travel program
Education
Bachelor’s Degree - Humanities, Thai Literature, English
Kasetsart University
01.2009
High School - French-English Program
Rajinibon School
01.2005
Skills
Sales strategies
References
- Satin, Rukpanichmanee, Commercial, +6681-299-9636, Zara
- Artitaya, Polsin, Director of rooms, +662-305-6000, Novotel Bangkok Ploenchit Sukhumvit
- Chutimart, Youngyuen, Assistant Front Office Manager, +662-207-9999 ext.5750, Grand Sukhumvit Hotel Bangkok, Manage by Accor
PERSONAL DETAILS
- Gender: Female
- Marital Status: Married
- Date of Birth: Aug 18, 1986
- Nationality: Thai
- Race: Thai
- Religion: Buddhism
Timeline
Store Manager
Loewe
03.2025 - 08.2025
Store Manager
PRADA Group
10.2023 - 02.2025
Team Manager
Louis Vuitton
02.2020 - 10.2023
Store Manager
ZARA
02.2015 - 10.2019
Assistant Premier Executive Club Manager
Novotel Bangkok Ploenchit Sukhumvit
11.2013 - 10.2014
Acting Duty Manager
Grand Sukhumvit Hotel Bangkok, Manage by Accor
04.2013 - 08.2013
Guest Service Talent
Grand Sukhumvit Hotel Bangkok, Manage by Accor
07.2012 - 03.2013
Receptionist
Coran Boutique and Spa
11.2011 - 02.2011
Guest Service Agent
Grand Sukhumvit Hotel Bangkok, Manage by Accor
07.2011 - 06.2012
Supervisor
Ozone restaurant
10.2010 - 03.2010
Cashier
03.2009 - 07.2009
News Reporter Trainee
Modern 9 TV
03.2008 - 05.2008
Waitress
03.2007 - 05.2007
High School - French-English Program
Rajinibon School
Bachelor’s Degree - Humanities, Thai Literature, English
Kasetsart University
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