Kullapat Phewpha

With 1 year and 6 months of experience in customer service, I have been responsible for assisting both guests and accommodation partners with various needs and concerns. This role has strengthened my communication, negotiation, and problem-solving skills while teaching me how to navigate diverse customer interactions. Alongside providing support, I also ensure that all actions align with company policies and procedures. I am adept at handling high-pressure situations, adapting to different customer personalities, and maintaining a customer-centric approach to problem resolution.