KRITTAYOT KONGKAEW
Bangkok
Summary
Dynamic Senior Business Development Executive with a proven track record at Manpower Group, driving significant sales growth through strategic planning and market analysis. Expert in Excel and customer relations, I excelled in expanding accounts and achieving ambitious targets, showcasing strong leadership and analytical skills to enhance overall business performance.
Overview
10
10
years of professional experience
Work History
Senior Business Development Executive
Manpower Group
Bangkok
01.2025 - Current
- Built sales forecasts and schedules to reflect desired productivity targets.
- Provided assistance to prospective clients to encourage high level of customer service.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Identified new markets for product expansion and penetrated those markets through a combination of direct selling, promotional activities, advertising campaigns and public relations initiatives.
- Set monthly goals for sales and marketing teams and provided resource support.
Key Account Manager & Sales Executive
DeeMoney
Bangkok
06.2022 - 12.2024
- Company Overview: Thailand's largest non-bank fintech cross-border payment service by transaction volume, licensed by the Bank of Thailand
- DeeMoney facilitates transactions to 50 countries in 26 currencies, serving 1M users
- Currently in the B2B team, personally managing over 50 active corporate clients
- Managed key clients with the highest transfer volumes, resulting in a 500% increase in Total Payment Volume (TPV) from 10M THB to 60M THB
- Collaborated with cross-functional teams (operations, technology, and partners) to resolve client issues and ensure smooth money transfer transactions
- Acquired new clients in both B2B and B2C sectors through lead generation, event participation, and building strategic partnerships
- Contributed to the development of new business products and promotions alongside the Tech team, enhancing overall service offerings
- Generated commission calculations for the Business Team by leveraging data tools like Kibana and Excel for accurate reporting and analysis
- Built long-term client relationships by consistently delivering high-quality service and improving customer satisfaction
- Thailand's largest non-bank fintech cross-border payment service by transaction volume, licensed by the Bank of Thailand
- DeeMoney facilitates transactions to 50 countries in 26 currencies, serving 1M users
Samsung Experience Associate
Thai Samsung
Chiang Mai
01.2020 - 01.2021
- Company Overview: The Samsung Experience Store is an interactive space where customers explore the latest innovations, receive expert guidance, and experience hands-on demonstrations
- It provides a premium, informative experience that showcases how Samsung's technology enhances everyday life
- Managed merchandise selection, window displays, and stock management while liaising with vendors to ensure timely product availability
- Trained new employees, ensuring adherence to company standards and improving overall team efficiency
- Boosted monthly sales by organizing impromptu product testing sessions and engaging walk-in customers
- Delivered exceptional customer service, maintaining calm in challenging situations and resolving issues effectively
- Enhanced store layout and product displays, driving increased customer interest and improving overall store performance
- The Samsung Experience Store is an interactive space where customers explore the latest innovations, receive expert guidance, and experience hands-on demonstrations
- It provides a premium, informative experience that showcases how Samsung's technology enhances everyday life
Sales & Services Associate
AIS Partner
Chiang Mai
01.2019 - 01.2020
- Maximized customer satisfaction by responding promptly to inquiries and resolving issues efficiently
- Delivered engaging and persuasive sales presentations to both individual clients and groups, enhancing product interest and sales
- Developed creative and eye-catching merchandise displays to attract new customers and increase foot traffic
- Maintained strong relationships with existing accounts while successfully bringing in new customers, sustaining revenue growth
- Consistently met and exceeded sales targets by aligning customer needs with AIS service offerings
Corporate Sales Associate
Furama Hotels International
Chiang Mai
01.2017 - 01.2018
- Conducted in-depth market research to expand into new territories and attract high-value clients
- Made outbound sales calls to upsell advertising packages, achieving consistent revenue growth
- Collaborated closely with regional and strategic managers to align sales strategies and maximize client satisfaction
- Built and maintained long-term relationships with corporate clients, driving repeat business and increasing occupancy rates
- Demonstrated self-motivation and responsibility in managing client accounts and meeting sales targets
Sales & Aftersales Officer
DTAC
Chiang Mai
01.2015 - 01.2017
- Delivered excellent customer service, addressing concerns and resolving product or service-related issues to drive sales
- Acted as an Apple expert, successfully meeting and exceeding sales targets for Apple products
- Established strong relationships with key stakeholders, fostering collaboration and improving service delivery
- Mentored junior staff, enhancing team capabilities and promoting career development
- Effectively handled after-sales support, improving customer retention and satisfaction
Education
BBA - Sales And Marketing
Payap University
Chiang Mai03.2012
Skills
- Business Development
- Excel
- Kibana
- Lead Generation
- Market Research
- Sales
- Presentations
- Strategic Planning
- Team Leadership
- Customer Relations
- Administrative
- Risk Management
- Analytical Skills
- Customer Retention
- Problem Resolution
- Account management
- Sales forecasting
- Market analysis
Languages
- Thai, Native
- English, Proficient
Languages
English
Upper Intermediate (B2)
B2
Timeline
Senior Business Development Executive
Manpower Group
01.2025 - Current
Key Account Manager & Sales Executive
DeeMoney
06.2022 - 12.2024
Samsung Experience Associate
Thai Samsung
01.2020 - 01.2021
Sales & Services Associate
AIS Partner
01.2019 - 01.2020
Corporate Sales Associate
Furama Hotels International
01.2017 - 01.2018
Sales & Aftersales Officer
DTAC
01.2015 - 01.2017
BBA - Sales And Marketing
Payap University
Similar Profiles
Hayden BallHayden Ball
Nike Marketplace Operations Specialist Lead at Manpower GroupNike Marketplace Operations Specialist Lead at Manpower Group
Deddrick HeadDeddrick Head
Client Site Recruiting Manager at Manpower GroupClient Site Recruiting Manager at Manpower Group
Rachel PattersonRachel Patterson
Onsite Program Manager at Manpower GroupOnsite Program Manager at Manpower Group
Araceli HerreraAraceli Herrera
Recruiter at Manpower GroupRecruiter at Manpower Group
Supisara SritrakoolSupisara Sritrakool
Oral Surgeon (Part-Time) at Samitivej ChonburiOral Surgeon (Part-Time) at Samitivej Chonburi