Krittayot Kongkaew
Sales , Key Account Manager
Bangkok
Summary
Successful Key account and sales with over 5 years of demonstrated ability in delivering mission-critical results. Offering outstanding communication and cross-cultural team management skills. Entrepreneurial attitude for optimal profitability. Ambitious team leader adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives.
Overview
10
10
years of professional experience
Work History
KEY ACCOUNT MANAGEMENT & SALE EXECUTIVE
Deemoney
06.2022 - Current
- Manage key clients with the highest transfer volumes for the company, handling every company
- Support and resolve all kinds of issues, coordinating with positions such as Teller, Operation team, Partner team, and Tech team to ensure smooth transactions and money transfers
- Contribute to the development of promotions and updates for Business products with the Tech team
- Acquire new clients in both B2B and B2C sectors through lead generation, event, and seminar visits Support the team leader to achieve goals successfully
- Generate commissions for the Business team using Kibana and Excel.
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Achievement: Successfully increased the TPV from 10 million THB to 60 million THB.
SAMSUNG EXPERIENCE SHOP ASSISTANT
Thai Samsung
01.2020 - 01.2021
- Managed merchandise selection window displays and stocking, working directly with vendors
- Trained new employees according to standard operating procedures
- Greeted consumers enthusiastically and made them feel welcome
- Increased monthly sales by Target after scheduling impromptu tasting sessions with walk-in customers, introducing newest flavors.
- Remained calm and composed in tense situations involving angry or upset customers.
- Completed daily tasks accurately and on-time to support shop needs.
SALES & SERVICES
Ais partner
01.2019 - 01.2020
- Maximized customer satisfaction by quickly responding to any concern or request
- Delivered polished and professional sales presentations to individual clients and groups
- Highlighted products with creative and engaging merchandise displays
- Sustained revenue by bringing in new customers and continuously connecting with established accounts.
SALE CORPORATES
Furama Hotel
01.2017 - 01.2018
- Conducted market research to attract clients in new territories
- Made outbound calls to existing customers to upsell advertising packages
- Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
CUSTOMER SERVICE SALE AND AFTERSALE OFFICER
Dtac
01.2015 - 01.2017
- Apple expert sale and make the target completed Conferred with customers about concerns with products or services to resolve problems and drive sales.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
Education
BBA - Sales And Marketing Education
Payap University
Chiang Mai03.2012
Skills
English Advanced
Customer Relations
Team Player
Team Leadership
Administrative Skills
Problem Resolution
Customer Retention
Risk Management
Analytical Skills
Business Development
Timeline
KEY ACCOUNT MANAGEMENT & SALE EXECUTIVE
Deemoney
06.2022 - Current
SAMSUNG EXPERIENCE SHOP ASSISTANT
Thai Samsung
01.2020 - 01.2021
SALES & SERVICES
Ais partner
01.2019 - 01.2020
SALE CORPORATES
Furama Hotel
01.2017 - 01.2018
CUSTOMER SERVICE SALE AND AFTERSALE OFFICER
Dtac
01.2015 - 01.2017
BBA - Sales And Marketing Education
Payap University