Summary

Overview

Work history

Education

Skills

Additional Information

Work availability

Quote

Timeline

Kritsana Rakthum

Bangwa,Phasi Charoen

Summary

I am Kritsana, a determined and highly interested man in the position I am assigned to. I grew up from challenges and always look for opportunities to increase knowledge. I am a dedicated learner in this field. My goal is to succeed in quality testing and efficiently contribute to any team I join. Currently, I am looking for a team that provides opportunities for individuals like me to grow together and make a significant impact.

Overview

years of professional experience

years of post-secondary education

Work history

Technician

Boonlapo co. ltd

Phasi Charoe, Bangkok

10.2023 - Current

Provide off-site customer service
Inspect, repair, and check speakers and headphones of the B&O brand
Install TVs and speakers in a home theater format
Set up home automation programs that integrate with

Beoliving Intelligence systems

Maintain the IT system so that it is always usable.

HP Merchandise Training Specialist

snv consulting co.,ltd.

Bangkok

12.2022 - 08.2023

Arranged training to bridge learning gaps and increase department capabilities.
Improved product knowledge, arranging and conducting [Frequency] live product training sessions.
Developed effective training manuals, modules and teaching aids.
Adapted session delivery to meet specific needs of professional learners within different environments.
Take care to inspect the storefront to make it attractive.

helpdesk-support service onsite and support sale t

aquaorange software co. ltd

Silom Road, Bangkok

09.2022 - 03.2023

We take care of supporting remote troubleshooting for over 30 companies.
We check both incoming and outgoing machines.
We also provide notebook rental services for companies.
Some support is done onsite occasionally.

IT Help Desk & Remote & On-Site Support

WTC Computer co. Itd

05.2022 - 09.2022

Education

Electronics -

Siam Technology College

01.2014 - 04.2016

Computer Software - undefined

Lopburi Technical College

01.2017 - 04.2019

Skills

SQL Certified by sololearn Certificate CT-LCYWFLPT
Issued 06/26/23
Repair services
Problem-Solving
Active Listening

Critical Thinking
Communicating
Problem-solving
Knowledge of [Software]
Leadership

Additional Information

Training & Development: Lead targeted training initiatives to empower staff with essential skills., Data Management: Gather and maintain store-specific data for insights into customer behavior and inventory trends., Visual Merchandising: Create eye-catching displays to align with marketing strategies and captivate customers., Ad Hoc Tasks: Execute marketing-driven projects and assignments as needed., Location: Bangkok Metropolitan Area., IT Help Desk & Remote & On-Site Support, Collaborate with the sales team to set up IT devices according to the requirements before sending them to customers., Check IT devices' condition after receiving them from customers to maintain laptop quality., Remote support to fix issues from customers of more than 30 companies., Occasionally support on-site to solve problems., Technical Service Support, Update TrueMove H advertising media, both software, and hardware., Remote support to fix issues from customers and vendors., Responsible for installing advertising media devices on-site and company training.

Work availability

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