Horseback riding
Kristina Slauta
Flight Attendant
Piyatigorsk,Stavropol Region
Summary
Accomplished Flight Attendant offering over 4 years in commercial and private airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Known for excellent customer relations and welcoming attitude.
Overview
9
9
years of professional experience
12
12
years of post-secondary education
4
4
Certifications
2
2
Languages
Work History
English Language Teacher
Hang Chat Primary School
Lampang, Thailand
09.2021 - Current
- Delivered instruction in language arts encompassing reading, grammar, composition and literature, working with teachers in other subjects to integrate skills across curriculum.
- Developed teaching materials to supplement standard curriculum, enhancing learning concepts and promoting student engagement.
- Established positive classroom management boundaries to create safe, known environment for behavior among students.
- Taught 24 lessons per week to over 790 students throughout 6 grade levels.
Teacher of Embroidery and Creatve Arts
Self-employed \ Slauta School
Piyatigorsk, Stavropol Region
04.2018 - Current
- Established International Embroidery School that allows studying Creative Arts and Embroidery Design online via www.slautaschool.com.
- Actively listened to students' requests, confirming full understanding before addressing concerns.
- Led projects and analyzed data to identify opportunities for improvement
- Used critical thinking to break down problems, evaluate solutions and make decisions
VIP Flight Attendant
Sky Prime Aviation Services
Riyadh, KSA
03.2015 - 03.2017
- Provided exceptional and confidential onboard services to Political Delegates, Royal Family Members and Company Executives.
- Ensured all supplies and catering are ordered, delivered, stored and presented according to regulations and client requests.
- Monitored company inventory to keep stock levels and databases updated.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Prepared variety of different written communications, reports and documents to ensure smooth operations.
Cabin Crew
Qatar Airways
Doha, Qatar
06.2012 - 08.2014
- Ensured operational safety, security and health responsibilities are performed to highest standard and are compliant with Qatar Airways requirements and all other relevant legislation.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Answered passengers' questions and provided solutions to issues arising during flights.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Revenue Sales Executive
Jebel Ali Golf Resort & Spa Hotel
Dubai, UAE
09.2011 - 04.2012
- Achieved monthly budget goals and new business targets.
- Solicited sales with new business partners in order to meet and exceed revenue goals through personal and written communication.
- Calculated potential revenues generated from clientele accounts.
- Maintained analyzing other hotels revenues in the same market.
- Exceeded goals through effective task prioritization and great work ethic.
Front Office Secretary
Jumeirah Zabeel Saray Hotel
Dubai, UAE
09.2010 - 05.2011
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Performed research to collect and record industry data.
- Managed filing system, entered data and completed other clerical tasks.
- Volunteered to help with special projects of varying degrees of complexity.
Education
Master of Arts - Italian Haute Couture Production
Academia Internazionale D’Alta Moda
Rome, Italy 09.2017 - 05.2018
Bachelor of Arts - Tourism And Hotel Management, Degree With Honors
Omsk State Institute of Service
Omsk City, Russia 09.2005 - 06.2010
Degree Certificate - Piano Performance
Omsk Regional College of Art
Omsk, Russia 09.1997 - 05.2004
Skills
Time management
Organizational ability
Problem-solving skills
Guest services
Safety and compliance
Company policy adherence
Certification
Cabin Crew Training - Qatar Airways, Qatar
Interests
Running
Mountain hiking
Luneville embroidery and design
Learning languages
Timeline
English Language Teacher
Hang Chat Primary School
09.2021 - Current
TEFL \ TESOL Course Certificate (Grade A)
07-2021
Corporate Flight Attendant Training in Customer Service Excellence - Training Solutions, Geneva, Switzerland
05-2018
Teacher of Embroidery and Creatve Arts
Self-employed \ Slauta School
04.2018 - Current
Master of Arts - Italian Haute Couture Production
Academia Internazionale D’Alta Moda
09.2017 - 05.2018
Corporate Flight Attendant Training - Sky Prime Aviation Services, KSA
04-2015
VIP Flight Attendant
Sky Prime Aviation Services
03.2015 - 03.2017
Cabin Crew
Qatar Airways
06.2012 - 08.2014
Cabin Crew Training - Qatar Airways, Qatar
06-2012
Revenue Sales Executive
Jebel Ali Golf Resort & Spa Hotel
09.2011 - 04.2012
Front Office Secretary
Jumeirah Zabeel Saray Hotel
09.2010 - 05.2011
Bachelor of Arts - Tourism And Hotel Management, Degree With Honors
Omsk State Institute of Service
09.2005 - 06.2010
Degree Certificate - Piano Performance
Omsk Regional College of Art
09.1997 - 05.2004