KRISTAPON MACHUAN
Chom Thong
Summary
Motivated to embrace new challenges and contribute my organizational skills to make a meaningful impact. With a background in customer service and coordination across multiple companies, I am eager to apply my dedication and adaptability to a dynamic role, continually learning and growing along the way.
Overview
1
1
year of professional experience
Work History
Sales Coordinator
Foods Machinery Co., Ltd
09.2024 - 10.2024
- Coordinated with cross-functional teams to prepare quotations, purchase orders, proforma invoices, and final invoices
- Communicated effectively with suppliers via email and phone to ensure seamless operations
- Negotiated with freight forwarders to optimize shipping terms and costs
- Organized travel itineraries, including airline and hotel bookings, for international business trips
- Provided additional support as needed across various administrative tasks
Call Agent (English) for Shopee Thailand
PRTR Group PCL
05.2024 - 06.2024
- Addressed and resolved customer and seller inquiries regarding Shopee services, including item discrepancies and payment methods
- Delivered solutions to customer issues efficiently through phone and email support
- Liaised with internal teams to expedite issue resolution and tracked progress for accountability
- Gathered customer feedback to drive improvements in service quality
- Contributed to team efforts with additional responsibilities as assigned by leadership
Technical Assistance Coordinator (English)
AWP Services (Thailand) Co., Ltd.
06.2023 - 05.2024
- Managed emergency roadside assistance and accident reports, ensuring timely responses to customers nationwide
- Coordinated with service providers to dispatch mechanics, tow trucks, and survey officers promptly
- Monitored case progress and collected customer feedback to enhance service efficiency
- Supported the team in various tasks and assisted leadership as required
Education
Bachelor's Degree - Faculty of Liberal Arts - English Business
Bangna Comercial College
01.2021
Diploma/High Vocational Certificate - Business Administration - English Business
Southeast Bangkok university
01.2023
Skills
- Good English skills (speaking and writing)
- Friendly and able to build strong relationships
- Strong coordination and organization skills
- Eager to learn new things quickly
- Experienced with Microsoft Office (Word, Excel, PowerPoint)
- Works well in a team
Personal Information
- Date of Birth: 12/07/00
- Nationality: Thai
- Marital Status: Single
- Religion: Christianity
Languages
Thai
Native language
English
Upper intermediate
B2
Timeline
Sales Coordinator
Foods Machinery Co., Ltd
09.2024 - 10.2024
Call Agent (English) for Shopee Thailand
PRTR Group PCL
05.2024 - 06.2024
Technical Assistance Coordinator (English)
AWP Services (Thailand) Co., Ltd.
06.2023 - 05.2024
Bachelor's Degree - Faculty of Liberal Arts - English Business
Bangna Comercial College
Diploma/High Vocational Certificate - Business Administration - English Business
Southeast Bangkok university
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