Passionate about self-help, personal development, and movies to deepen psychology insights, complemented by golf, hiking, and camping to keep my head clear for sales
KRIS GILBERT
Chiang Mai,Thailand
Summary
With a dynamic track record in D2D and tele-sales, I excel in strategic customer relationship management and compelling communication, consistently surpassing sales and appointment-setting targets. My sharp ability to assess client needs, deliver tailored solutions, and close deals with proven conversion skills drives sales growth and lasting customer satisfaction across diverse markets.
Overview
12
12
years of professional experience
Work History
Appointment Setter
Whitted Inc.
03.2024 - Current
- Received out-bound calls to introduce customers to products and services offered.
- Updated database information.
- Set appointments for sales team with potential customers.
Sales Associate
Aabo Home
12.2023 - 03.2024
- Identified and addressed customer security needs by recommending appropriate alarm systems and additional security products.
- Demonstrated product features and benefits, effectively communicating value propositions to potential buyers.
- Scheduled and coordinated installation appointments, ensuring timely and efficient service delivery.
- Maintained up-to-date knowledge of industry trends, product innovations, and competitor offerings to inform sales strategies.
- Provided exceptional customer service by answering inquiries and resolving any issues related to home security systems.
- Executed sales promotions and special offers to drive product interest and sales volume.
Appointment Setter
Powur
04.2022 - 12.2023
- Initiated face-to-face interactions with homeowners to discuss the benefits of residential solar energy and set up consultation appointments.
- Conducted thorough assessments of potential customers' energy needs and provided personalized recommendations for solar solutions.
- Built strong relationships with residents by addressing concerns and answering questions about solar energy and its benefits.
- Consistently met and exceeded daily and weekly appointment-setting goals through strategic territory management and effective communication.
- Followed up with interested homeowners to confirm appointments and provide additional information as needed.
- Collaborated with sales representatives and installation teams to ensure a smooth transition from appointment setting to system installation.
- Kept detailed records of interactions and appointments in CRM software, ensuring accurate and up-to-date information for the sales team.
Quality Assurance (QA) Analyst
No Rest Labs / Mousebelt
03.2019 - 03.2022
- Developed and executed test plans to ensure the functionality and performance of blockchain-based applications.
- Identified, documented, and tracked software defects to facilitate timely resolution by the development team.
- Collaborated with developers and product managers to understand requirements and create effective testing strategies.
- Performed regression testing to ensure that new updates did not negatively impact existing functionalities.
- Utilized automated testing tools to streamline the testing process and improve efficiency.
Senior Sales Associate
Dish One // KR Communications
01.2013 - 02.2019
- Achieved and surpassed sales targets by utilizing in-depth product knowledge and effective sales techniques for cable, satellite, and internet services.
- Built and maintained strong customer relationships, providing personalized service and resolving any issues to ensure high levels of customer satisfaction.
- Conducted in-depth product demonstrations to highlight the benefits and features of various plans, driving customer interest and sales conversions.
- Led and mentored a team of junior sales associates, providing training and support to enhance their skills and performance.
- Monitored team performance, set sales goals, and provided regular feedback to encourage continuous improvement.
- Developed and implemented sales strategies to optimize territory management and maximize sales opportunities.
- Maintained accurate records of sales activities and customer interactions in CRM software.
- Stayed up-to-date with industry trends, competitor offerings, and technological advancements to inform sales strategies and provide valuable insights to customers.
Education
High School Diploma -
Cimarron-Memorial HS
Las Vegas, NV2003
Graduate Certificate - Online Appointment Setting/closing
NAS (New Age Setter)
Remote2025
Skills
- Strategic Customer Relationship Management
- Persuasive and Effective Communication
- Needs Assessment and Solution Customization
- Closing and Appointment Conversion Skills
Interests
Timeline
Appointment Setter
Whitted Inc.
03.2024 - Current
Sales Associate
Aabo Home
12.2023 - 03.2024
Appointment Setter
Powur
04.2022 - 12.2023
Quality Assurance (QA) Analyst
No Rest Labs / Mousebelt
03.2019 - 03.2022
Senior Sales Associate
Dish One // KR Communications
01.2013 - 02.2019
High School Diploma -
Cimarron-Memorial HS
Graduate Certificate - Online Appointment Setting/closing
NAS (New Age Setter)
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