Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Interests
Timeline
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Kornchasa Thonglairuam

Kornchasa Thonglairuam

General Manager
Pathum Thani

Summary

Strategic General Manager with over 18 years of experience in nationwide operations, sales leadership, and business transformation. Proven track record in "Zero-to-One" business setup and scaling established organizations through data-driven strategies. Recognized for the ability to restructure teams for maximum focus, resulting in up to 150% revenue growth. Expert in cross-functional collaboration and delivering measurable results in high-pressure, country-level scopes.

Overview

20
20
years of professional experience

Work History

General Manager

Polaris Explorer (Thailand) Co., Ltd.
07.2024 - Current
  • Strategic Setup & Market Entry: Successfully established the Thailand operation for a luxury pre-loved brand (ALLU, Japan). Oversaw site selection, recruitment, and the development of marketing strategies in collaboration with the Singapore team.
  • Business Unit Development: Launched "Genesis Coffee Hub" in July 2025, specializing in the refurbishment and sale of premium coffee machines (e.g., La Marzocco). Built the end-to-end operational framework, including sales, technical, and admin teams.
  • Location: One city centre, Bangkok and Kaitak Tower, Nonthaburi

Senior Sales & Operations Manager

Boncafe (Thailand) Co., Ltd. (5 Years, 4 Months)
02.2019 - 06.2024
  • Directed sales and operations across 24 nationwide branches, managing both B2B and B2C segments.
  • Optimized sales performance by implementing new compensation structures and data-driven sales strategies.
  • Spearheaded cross-functional collaboration to streamline operations and empower nationwide teams.

Sales Manager

Boncafe (Thailand) Co., Ltd. (6 Years)
02.2013 - 02.2019
  • Led and coached the sales team to consistently achieve revenue targets.
  • Developed comprehensive training programs to enhance product knowledge and sales closing techniques.
  • Implemented an "Agile" sales structure, segmenting focus areas to drive sustainable growth.

Key Account Manager

Boncafe (Thailand) Co., Ltd. (2 Years, 10 Months)
03.2010 - 01.2013
  • Managed key HORECA accounts, including 4-5-star hotels.
  • Provided end-to-end coffee solutions, from machine proposals to barista training and quality standard calibration.

Sales Executive

Boncafe (Thailand) Co., Ltd. (1 Year, 7 Months)
07.2008 - 02.2010
  • Built a client base from scratch using disciplined lead generation and proactive cold-calling.
  • Offering tailored solutions for new coffee shops and restaurants, ensuring customer success through professional training.

Marketing Executive

Bonanza Gems Industry Co.,Ltd. (2 Years, 2 Months)
04.2006 - 06.2008
  • Managed production processes and coordinated seasonal product launches for oversea and local exhibition e.g. Gems & Jewelry Trade Fair
  • Expanded business opportunities through digital channels (Alibaba) and industry trade shows.

Education

Bachelor's degree - Material Science: Gems and Jewelry

Srinakharinwirot University
Wattana, Bangkok
06-2005

High school diploma - undefined

Kanlayanee School
Muang district, Lampang
05-2001

Skills

Operations management

Customer relationship management

Team leadership

Project management

Accomplishments

1.Strategic Sales Restructuring & Growth (Boncafe Thailand)

  • Segment Focus Strategy: Restructured the sales team by consolidating fragmented Key Accounts under a dedicated specialist, moving away from a generalist approach to a highly focused segment model.
  • Exponential Revenue Growth: Delivered a 50% revenue increase within the first 7 months for the Key Chain segment, achieving a total growth of 200% within 2 years.
  • Productivity Optimization: Successfully scaled a low-ticket portfolio (Avg. 200 THB/unit) by increasing monthly account productivity from 200k to 300k THB through disciplined nurturing and strategic sales execution.

2.Business Setup & Market Entry (ALLU Thailand)

  • Greenfield Project Execution: Orchestrated the complete establishment of ALLU Thailand (a Japanese global luxury brand), managing everything from legal setup and site selection to recruitment and team structure.
  • Operational Efficiency: Established a sustainable buy-in operation with an initial gross margin of 12% in a highly competitive market by implementing strict authentication and valuation protocols.
  • New Business Unit Launch: Spearheaded the launch of "Genesis Coffee Hub," building an end-to-end refurbished coffee machine business (focusing on La Marzocco) within 6 months (Jul 2025), including technical and sales team development.

3.Nationwide Operations Management

  • Scale Management: Directed operations for 24 branches nationwide, optimizing sales compensation structures and cross-functional workflows to align with corporate growth targets.
  • High-Level Collaboration: Partnered with international marketing teams (Singapore/Japan/Indonesia) to localize brand awareness strategies, ensuring successful market penetration for global brands in Thailand.

Software

Microsoft office

SNS Marketing & Management

Power BI

ACCPACC, PEAK Program

Interests

Family & Lifestyle – Enjoy spending quality time with family, discovering new restaurants, and exploring diverse culinary experiences

Personal Growth & Learning – Passionate about listening to podcasts on mindfulness, leadership, and financial management Constantly seeking new ideas and inspiration from successful individuals to broaden perspectives and strengthen abilities

Entrepreneurship & Networking – Experience as an Amway Business Owner, building strong partnerships and cultivating a positive environment to enhance soft skills and people skills

Timeline

General Manager

Polaris Explorer (Thailand) Co., Ltd.
07.2024 - Current

Senior Sales & Operations Manager

Boncafe (Thailand) Co., Ltd. (5 Years, 4 Months)
02.2019 - 06.2024

Sales Manager

Boncafe (Thailand) Co., Ltd. (6 Years)
02.2013 - 02.2019

Key Account Manager

Boncafe (Thailand) Co., Ltd. (2 Years, 10 Months)
03.2010 - 01.2013

Sales Executive

Boncafe (Thailand) Co., Ltd. (1 Year, 7 Months)
07.2008 - 02.2010

Marketing Executive

Bonanza Gems Industry Co.,Ltd. (2 Years, 2 Months)
04.2006 - 06.2008

High school diploma - undefined

Kanlayanee School

Bachelor's degree - Material Science: Gems and Jewelry

Srinakharinwirot University
Kornchasa ThonglairuamGeneral Manager