Microsoft office
Kon Rungburee
Food And Beverage
Chainat,18
Summary
Dynamic Food and Beverage Server with a proven track record at Pai Village Boutique Resort and The Blue Ox Restaurant, enhancing guest experiences through exceptional service and in-depth menu knowledge. Skilled in multitasking and food hygiene standards, I consistently achieved positive customer feedback while effectively upselling products to boost satisfaction.
Experienced with customer service, enhancing guest experiences through attentive service. Utilizes strong communication skills to ensure seamless interactions between staff and guests. Track record of maintaining high standards in cleanliness and presentation.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Food and Beverage Server
Pai Village Boutique Resort and The Blue Ox Restaurant
03.2023 - Current
- Cleaned and set up tables to promptly seat guests and reduce wait times.
- Greeted guests warmly to foster welcoming environment.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in positive feedback from customers.
- Remained focused, calm and professional during peak rush hours.
- Providing excellent customer service, successfully upselling relevant products and services for increased customer satisfaction.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Education
Bachelor of Arts - English Language
University of Phayao
Phayao, Thailand 04.2001 -
Skills
Hospitality support
Guest experience enhancement
Food hygiene standards
Financial processing expertise
Food presentation
Multitasking and organization
Software
Timeline
Food and Beverage Server
Pai Village Boutique Resort and The Blue Ox Restaurant
03.2023 - Current
Bachelor of Arts - English Language
University of Phayao
04.2001 -