Ketsiri Karanwisarut

• Led the digital transformation from legacy ERP to SAP S/4 HANA as a Project Manager and Digital Business Partner, collaborating with business units and SAP partner to ensure technical solutions met business requirements.
• Actively participated in the blueprint review and gap analysis, aligning SAP standard functionality with business needs, ensuring smooth project execution.
• SAP Business Process Owner - Supply Chain, Sourcing and Procurement, Sales and Distribution, UT, SIT, UAT participation and sign off.
• Provided SAP guidance (process, solution) to key users, and ensure SAP operation and transaction run smoothly and correctly.
• Gathered user requirements and issues to collaborate with the SAP partner for system optimization and stability.
• Provided supply chain guidance to team of 40 employees.
• Ensure safety and compliance of company policy and customer requirements (Walmart, Amazon, Argos, IKEA, and etc).
• Collaborated with cross-functional teams to identify supply chain bottlenecks and develop targeted improvement organizational strategies.
• Collaborated with key stakeholders on new product introductions according to portfolio planning, aligning supply chain capabilities with projected demand requirements for successful launches and improve business value.
• Drove process improvements through root cause analysis that resulted in increased operational efficiency.
• Managed global logistics operations, coordinating freight forwarding and customs clearance activities for smooth import/export transactions.

• Supervised a team of customer service professionals to ensure all customer requirements were met and resolved.
• Managed complex customer issues effectively, navigating multiple internal resources to identify and implement the best possible solutions.

• Supervised a direct staff of 6 procurement professional in purchasing.
• Managed the entire supplier lifecycle, from selection and negotiation to ongoing relationship management, ensuring timely deliveries and cost-effective solutions for products and services.

• Developed and maintained positive relationships with customers.
• Represented GMT organization and provided a single point problem resolution, reported and communicated order/shipment status to customers.

• Led and facilitated meeting of engineering change implementation teams, ensuring that changes were communicated, aligned, and tracked across departments, contributing to overall product development.

• Managed order fulfillment and logistics for global exports, ensuring on time delivery.
• Coordinated national sale countries regarding forecasts, production, and shipment.

• Led process improvements and system enhancements for SAP, increasing operational efficiency and accuracy.
• Gathered requirements from BUs and collaborated with IT teams to implement SAP enhancements, improving inventory management and streamlining reporting. Served as the first level of problem analysis and resolution advisor.
• Managed inventory accuracy and reconciliation, and reducing discrepancies.

• Managed the deployment of new systems and processes, working with global teams to enhance operations and deliver process optimization solutions.
• Spearheaded process improvements & system enhancements across regional offices.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.

• SAP system and process trainer, used strong analytical and problem-solving skills to develop effective solutions for challenging situations for BUs.
• Business Information Warehouse (BW) System Master of the Information Systems department.

• Led the global ERP transition from AS400 to SAP R/3 - MM, ensuring smooth system integration and process standardization.
• Collaborated with global stakeholders to align business requirements and ensure process optimization.
• Learned and adapted quickly to new technology and software applications.

• Computed and created purchase orders to monitor stock levels of approximated 20 vendors, verify purchase requisitions and expedite customer orders.