Kittiya Srichompol

• Expanded revenue with the development of strategic partnerships.
• Negotiated favorable contract terms with clients, securing long-term business relationships and revenue growth.
• Managed budgets for multiple design, ensuring optimal allocation of resources for maximum impact.
• Built strong relations with clients through regular check-ins, status updates, and proactive problem-solving approaches.
• Helps to interview, hire, manage, and direct members of the company's marketing and sales teams.
• Conducted market research to identify trends and opportunities, informing data-driven decision-making for clients.
• Preparing company documents and co-ordinate with Finance & Account department.

• Managing all sales from Contracting company (B2B), Insurance company (B2B) and all Thai customers (B2C) to ensure sale achievement.
• For B2B : Established strong relationships with key services and keep partnerships for co-marketing opportunities.
• Implemented data-driven strategies for continuous improvement in campaign performance and conversion rates.
• Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
• For B2C :
• Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
• Established strong relationships with key influencers, securing valuable partnerships for co-marketing opportunities.
• Developed compelling content for company website, blog, and promotional materials to drive customer interest and sales.

• Analysis market trend and sourcing new product plans.
• Meeting with suppliers and managing the distribution of stock, by negotiating cost prices, Ordering stock, Agreeing timescales, Delivery dates and completing the necessary paperwork.
• Analysis sale volume and cooperating with Marketing department to plan the program on-air scheduling.
• Communicating with Production department and initiate selling points of the product in order to design the shooting programe.
• Identifying production and supply difficulties and dealing with any problems or delays as they arise.
• Forecasting profits, Sales and stock controlling.
• Communicating with Call center department for training the products and handling complaints.
• Collaborated with marketing team on promotional strategies, boosting brand visibility and driving revenue growth.

Cosmetic and Skin care : LANEIGE Brand

• Home Shopping : Achieved marketing plan and sales operational objectives by monitoring sales monthly to achieve the target, created selling package and proposed to business partner to be acceptable.
• Provides information to business partner shooting such as Product information, Product shooting and attending to the meeting (Pre-Production meeting and Production meeting) before shooting date.
• Digital and Online : Prepared and completed action plans to each channel (Central Online, Robinson Online, Lazada, Luxola and LINE Shop) by creating selling package, providing stock, and implementing the system.
• Analyzed and summarized each selling package to find solutions and improve sales performance.
• Analyzed and summarized competitor by each channel
• Contributed marketing as sales information, recommendations to strategic plans and reviews to planning promotion programs by each channel.
• Managed stock processing and forecast stock preparing by each channel.
• Attended international conference for Digital2015 and Home Shopping of HQ at Korea.
• Provided information by collecting, summarizing data and trends.
• Maintained business partners to keep good relationship to reach the target.

Imported of Iceland Spring Mineral Water from Iceland.

• Accomplished marketing and sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees by communicating job expectations.
• Achieved marketing and sales operational objectives by contributing marketing as sales information, recommendations to strategic plans and reviews by preparing and completing action plans.
• Implemented production, productivity, quality, and customer-service standards by resolving problems.
• Accomplished marketing and sales objectives by planning, developing field sales action plans, implementing, and evaluating.
• Achieved advertising, merchandising, and trade promotion programs.
• Identified marketing opportunities by identifying consumer requirements; defining market, competitor's share.
• Competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share.
• Improved product marketability and profitability by researching, identifying, and capitalizing on market opportunities; improving product packaging; coordinating new product development.
• Provided information by collecting, analyzing, and summarizing data and trends.
• Maintained business partners to keep good relationship to reach the target (Hotels, Restaurants, Customer).
• Accomplished marketing and organization mission by completing related results as needed.

Responsibility (Business units - Executive Healthcare Center, Anti-Aging Clinic, Skin Laser and Cosmetic Center, Plastic Surgery and Eye Center)

• Contributed to, and developed, marketing plans and strategies with business unit of the hospital.
• Collected and analyzed internal and external marketing data to prepare marketing strategies.
• Analyzed the current situation and future prospects both domestic and global to estimate market opportunity.
• Conducted marketing activities campaign and evaluating to increase revenue and achieve target.
• Communicated with target audiences and managed customer relationships.
• Monitored competitor activity.
• Planned and executed events and marketing programs to increase qualified leads.
• Communicated marketing strategy and campaign performance to verify alignment with corporate sales objectives.
• Collaborated with developers, advertisers and production managers to market products and services.
• Researched industry and marketplace trends to develop marketing solutions and enhance business operations.

• Surfed the Internet and offered InnoDENT services in the International market.
• Sent invitations to companies, agencies, and individuals to offer InnoDENT's dental services.
• Attended to all incoming and outgoing emails/inquiries regarding the website and services of InnoDENT.
• Assisted clients/patients in understanding their dental needs, arranged schedules of trips, and sent quotes of prices.
• Worked closely with dentists in coming up with dental procedures to be done and cost estimates for clients.
• Coordinated with dentists, Operation Department, and customer services for clients/patients scheduled appointment.
• Attended and assisted clients' needs on their travel to Thailand, i.e., hotel accommodations and other necessities that clients may require.
• Coordinated with hotels for accommodation and possible tie-ups.
• Assisted Customer Service Department whenever they need arises.
• Conducted market information searching, analyzing trends of new market segments to penetrate the market.
• Control event marketing i.e. Made in Thai Commercial Team Conference 2011 as partner with Royal Orchid Holiday, The Bank of Thailand's event, etc.

• Surfed the Internet and offered Bangkok Smile services in the International market.
• Sent invites to companies, agencies, and individuals to offer Bangkok Smile's dental services.
• Attended to all incoming and outgoing emails/inquiries regarding the website and services of Bangkok Smile (Dental and Surgery).
• Assisted clients/patients in understanding their dental and surgery needs, arranged schedules of trips, and sent quotes of prices.
• Worked closely with dentists/doctor (specialist in surgery) in coming up with dental/surgery procedures to be done and costs estimation for clients.
• Coordinated with dentists/doctor, Operation Department, and Customer Service for clients/patients scheduled appointment.
• Attended and assisted client needs on their travel to Thailand, i.e., hotel accommodations and other necessities that the client may require.
• Coordinated with hotels for accommodation and possible tie-ups.
• Assisted Customer Service Department whenever the need arises.
• Take care of VIP guests, i.e., super-model from Australia and International press agents from various countries.
• Conducted market information searching, analyzed trends of new market segments to penetrate the market.
• Worked in IT team to build SEO (Searching Engine Optimization).

Consumer products : Siang Pure and Peppermint Field (Herbal Medicine)

• Responsible for new product development process starting from idea generation to finished products
• Conducted market information search, analyzed trends of new products to penetrate the market
• Contacted agencies, suppliers in terms of new product specifications as well as premiums & gimmicks
• Controlled event marketings & exhibitions
• Responsible for Siang Pure Oil brand in terms of marketing support
• Responsible for website construction, updated the information and contents to make it attractive.

• Welcomed local and foreign guests to ensure the best possible overall experience of their visits by answering questions, providing various information about available services, the appropriate exercise programs, condition for each package.
• Convinced the customers to choose the appropriate packages.
• Worked as a member of the sales team to conduct the marketing plans, sales strategy, and promotion for each month.

• Welcomed local and foreign guests to ensure the best possible overall experiences of visit for each patient by answering.
• Provided assistance to the nursing station in assisting patient's schedules and all general assistance required to meet the needs for each patient.
• Assisted call-in customers with questions and orders.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
• Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
• Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
• Educated customers about billing, payment processing and support policies and procedures.
• Investigated and resolved customer inquiries and complaints quickly.