Summary
Overview
Work History
Education
Skills
Timeline
Generic
Kischa Brews

Kischa Brews

Virtual Assistant
Chiang Mai

Summary

Highly adaptable and innovative professional with a rich 13-year career spanning the tourism and horticulture industries. Founded and successfully managed multiple businesses, from eco-tourism and guesthouses to exotic plant sourcing and gardening services. Demonstrated ability to learn new skills quickly and drive business growth in diverse sectors. Committed to creating sustainable, community-based experiences and services. Qualifications & Skills Entrepreneurship: Proven track record of successfully founding and managing multiple businesses across diverse industries. Tour and Itinerary Planning: Extensive experience in designing and customizing travel itineraries to provide unique travel experiences. Hotel Operation: Demonstrated expertise in operating high-quality guesthouses, maintaining high ratings on TripAdvisor consistently. Exotic Plant Sourcing: Profound knowledge in the sourcing and exporting of rare, exotic tropical plants. Garden Design: Skilled in designing and maintaining gardens, with a specialization in creating jungle gym designs. Customer Service: Exceptional ability to provide high-quality customer service, with a focus on understanding and meeting client needs. Teaching English as a Second Language: TEFL certified with practical experience teaching English to various age groups. Business Management: Competent in managing all aspects of a business, from sales and bookings coordination to daily operations. Community-based Tourism: Committed to promoting sustainable and community-based tourism. Sustainability Practices: Advocate for and implementer of sustainable practices in tourism and horticulture businesses.

Overview

12
12
years of professional experience
2
2
years of post-secondary education

Work History

Founder

Plant Collective
04.2021 - Current
  • Source and identify rare tropical plants in Thailand to add to catalog of over 300 exotic species
  • Manage end-to-end export coordination for 100+ international exotic plant orders annually
  • Increased exotic plant sales by 30% in first year through categorization and photography of specimens
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Secured sufficient funds to cover business obligations by tracking expenses and budgeting accurately.
  • Defined company roles and responsibilities to establish and enhance processes.
  • Analyzed industry trends and tracked competitor activities to inform decision making.
  • Established and maintained strong relationships with customers, vendors and strategic partners.

Founder

Ethnic Hilltribe Eco Trails
06.2017 - Current
  • Founded and manage boutique trekking agency providing immersive cultural experiences in Northern Thailand
  • Customize ethical, sustainable tours for over 3000+ travelers annually showcasing unique hilltribe communities
  • Transformed company from home-based to full-service agency with 4 local guides and strategic partnerships
  • Managed day-to-day business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Worked with marketing teams to create print and online advertisements to bring in new customers.
  • Managed Social Media Accounts
  • Managed customer service inquiries and complaints for customer satisfaction.
  • Created promotional campaigns to boost sales and drive customer loyalty.
  • Promoted products in online communities through weblog or discussion-forum postings, e-mail marketing programs or online advertising.

Itinerary Designer and Travel Consultant

Self Employed
08.2014 - Current
  • Create customized Thailand itineraries tailored to clients' interests like food, nature, and architecture
  • Consulted with over 100 clients to plan their dream vacations with insider local tips and recommendations
  • Maintain 85%+ customer satisfaction rate based on traveler feedback and reviews
  • Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
  • Asked open-ended questions to better ascertain client needs and determine best international travel offerings.
  • Arranged travel accommodations for groups, couples, executives, and families.
  • Organized memorable and authentic travel itineraries.

Founder

Cm Garden and Home
04.2020 - 03.2023
  • Established gardening maintenance company serving residential clients
  • Delivered on 50+ gardening projects including garden design, landscaping, and jungle gym installations
  • Expanded clientele by 25% in first year through localized marketing and referral programs

Founder

Luna Guesthouse
08.2014 - 12.2020
  • Founded and operated two 6-bedroom guesthouses with 4.5/5 TripAdvisor rating
  • Managed daily operations, marketing, and 95% occupancy for both locations
  • Cultivated loyal guest base from 40+ countries reflected in 45% return rate

English Teacher

Varee chiang Mai School
07.2020 - 10.2020
  • Taught English reading, writing, and grammar to two classes of 28 students aged 7-8 years old
  • Developed creative lesson plans targeted to different learning abilities and strengths
  • Achieved over 80% of students showing improved literacy scores within 3 months

English (Second Language)

Chiang Mai University Language Institute
02.2013 - 08.2014
  • Taught advanced English communication skills to classes of adult professionals
  • Adapted teaching methods based on students' skill levels and professional backgrounds
  • Supported over 200 students in improving English proficiency by 1-2 levels within semester

Scuba Diving Instructor

Easydivers Koh Nangyuan
02.2012 - 02.2013
  • Certified over 50 new divers and guided 300+ dives in Gulf of Thailand
  • Maintained excellent safety record with a 99% diver satisfaction rate
  • Provided engaging educational briefings on marine ecosystem and diving best practices

Education

TEFL Certification -

Chiang Mai Language Institute

Associate's Degree - Tourism and Travel Services Management

Varsity
01.2010 - 04.2012

Skills

Entrepreneurshipundefined

Timeline

Founder

Plant Collective
04.2021 - Current

English Teacher

Varee chiang Mai School
07.2020 - 10.2020

Founder

Cm Garden and Home
04.2020 - 03.2023

Founder

Ethnic Hilltribe Eco Trails
06.2017 - Current

Itinerary Designer and Travel Consultant

Self Employed
08.2014 - Current

Founder

Luna Guesthouse
08.2014 - 12.2020

English (Second Language)

Chiang Mai University Language Institute
02.2013 - 08.2014

Scuba Diving Instructor

Easydivers Koh Nangyuan
02.2012 - 02.2013

Associate's Degree - Tourism and Travel Services Management

Varsity
01.2010 - 04.2012

TEFL Certification -

Chiang Mai Language Institute
Kischa BrewsVirtual Assistant