Khwanchaok Chopchuphon
Functional Consultant
Bangkok,10
Summary
Dynamic Business Analyst with a proven track record at Trinity Roots, excelling in gap analysis and problem-solving. Successfully streamlined project management and enhanced training documentation, fostering collaboration across teams. Adept in Microsoft Excel and analytical thinking, driving impactful improvements in processes and productivity.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Business Analyst
Trinity Roots
02.2025 - Current
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
Fishery Scientist
Department of Fisheries
06.2020 - 02.2025
- Simultaneously managed several complex projects, meeting all pertinent milestones.
- Designed experiments using appropriate controls and variables, resulting in valid conclusions being drawn from collected data.
- Implemented quality control measures to ensure the accuracy and reliability of experimental results.
- Performed complex troubleshooting and assisted in leading initiatives to solve challenging scientific problems with assays or instrumentation.
- Facilitated interdisciplinary research projects, merging diverse perspectives to tackle complex scientific questions.
- Fostered collaborations with international research teams, enriching scope of scientific inquiry.
Call Center
Kerry Express
02.2020 - 06.2020
- Contributed to a positive work environment with strong collaboration between team members in a bilingual call center setting.
- Supported call center initiatives and campaigns by participating in outbound calling activities, ensuring successful project completion.
- Worked closely with supervisors to identify areas of improvement in the call center processes that led to enhanced productivity levels among operators.
- Provided valuable input during team meetings aimed at refining call center protocols based on evolving market trends or consumer preferences.
Education
Bachelor of Science - Fisheries Department Major Marine Sciences
Kasetsart University
Bangkok, Thailand 04.2001 -
High School Diploma -
Wangwiset
Trang, Thailand 04.2001 -
Skills
Problem-solving
Requirements gathering
Business planning
Gap analysis
Microsoft Office Suite
Workflow Analysis
Microsoft Excel
Customer needs assessment
Test case scenarios
Timeline
Business Analyst
Trinity Roots
02.2025 - Current
Fishery Scientist
Department of Fisheries
06.2020 - 02.2025
Call Center
Kerry Express
02.2020 - 06.2020
Bachelor of Science - Fisheries Department Major Marine Sciences
Kasetsart University
04.2001 -
High School Diploma -
Wangwiset
04.2001 -