Khamphee Srisoi
372/43 Moo 10 Nong Prue, Bang Lamung District, Chon Buri
Summary
Detail-oriented professional with strong customer service skills. Experienced in complaint resolution, call routing, and ensuring positive guest experiences in hospitality.
Overview
4
4
years of professional experience
Work History
Receptionist
Levant Fitness
Chon Buri
05.2025 - Current
- Greeted guests and efficiently checked them into fitness facility.
- Processed daily, monthly, and yearly memberships for customers.
- Answered phone inquiries and provided detailed customer information.
- Took food and beverage orders from customers promptly.
- Assisted customers in using fitness equipment and ensured proper conditions.
- Summarized income reports and verified data accuracy for reporting.
Receptionist
Vela Dhi Hotel
Udon Thani
11.2021 - 10.2022
- Warmly welcomed guests and efficiently managed hotel check-ins.
- Directed inquiries by managing incoming calls and routing them to relevant departments.
- Coordinated guest and event reservations through effective scheduling.
- Handled incoming calls, took messages, and transferred them to appropriate personnel.
- Resolved guest complaints professionally, ensuring positive experiences.
Education
Bachelor of Arts - Business English
Udon Thani Rajabhat University
Udon Thani04-2022
Skills
- Customer service and support
- Call routing and complaint resolution
- Communication skills
- Team collaboration
- Attention to detail
- Service orientation
- Positive and professional
- Microsoft Word, Excel, and PowerPoint
Languages
English
Intermediate (B1)
B1
Thai
Native
Native
Timeline
Receptionist
Levant Fitness
05.2025 - Current
Receptionist
Vela Dhi Hotel
11.2021 - 10.2022
Bachelor of Arts - Business English
Udon Thani Rajabhat University