Summary
Overview
Work History
Education
Skills
Certification
Software
Timeline
Generic

Khaing Khin Thar

Receptionist, Front Office, HR, Admin

Summary

Briefly I have working experiences in Hotels, Airlines and Tourism Marketing. I have skills and knowledge in Front Office Management, Guest Services, hotel operations, Human Resources Management, Event Organizing etc.

I am looking for relevant jobs as receptionist, guest service agent, secretary, HR and admin in strong management organization.


Overview

16
16
years of professional experience
3
3
Certifications
1
1
Language

Work History

Manager

Sea Hills Resort Hotel
Phuket
01.2023 - 05.2023
  • Managed check in and check out process.
  • Handling reservations, bookings, OTAs.
  • Handling payments, expenses and financial process.
  • Managed guest experiences and guest complaints.
  • Supervised Housekeeping and room cleaning.
  • Supervised F&B Services and bar.
  • Supervised engineering and maintenance.


Receptionist

Cocoon Hotels Group
Phuket
06.2023 - Current
  • Handling Check – In, Check Out process
  • Managing reservations and bookings in PMS
  • Answering Telephone calls
  • Answering Guest inquires
  • Handling Guest complaints
  • Supervise room Housekeeping and maintenance
  • Handling cash and payments.

HR & Admin Manager

QHRM – HR Solution
Yangon
07.2022 - 12.2022
  • Overall management in HR, Admin and Finance process
  • Managed in Recruitment, Job posting, Interview, employee selection management
  • Managed Employee Data Base, Attendance, Leave Recording, and Employee Information
  • Organized Staff Activities, Staff Parties, etc
  • Disciplinary actions, Employee Exit
  • Managed staff payroll
  • Handling SSB, Personal Income Tax, Visa, FRC process
  • Supervised Daily Petty Cash for Office
  • Office managing, inventory, stationary, and vendor management
  • Handling Office Rental, Utilities Bill, Internet payment
  • Handling Commercial Tax, Form 31, Office Documents
  • Managed Financial report, cash handling, bank process, revenue management, petty cash, incomes and expenses process, etc.

HR & Talent Development Manager

Zealax Hotel & Residence
Yangon
02.2020 - 06.2021
  • Managed Recruitment and Manpower based on Operation needs and Company Business
  • Conducted Employee Onboarding Program
  • Managed Employment Contracts process
  • Worked with Department Heads to corporate Staff Performance, Promotions and development
  • Managed Employee Payroll and HR Budgets
  • Monitored and advises Managers in the progress discipline system of the company
  • Advised legal compliance by monitoring and implementing labor law
  • Negotiated and Problem Solving for the part of HR issues
  • Establish company policies and procedures
  • Managed day-to-day HR Operations and admin duties with team
  • Performed other duties as assigned as required by Management.

Executive Officer

Myanmar Tourism Marketing Association
Yangon
04.2019 - 02.2020


  • Organized Travel Trade Shows and promoted Myanmar Booth
  • Organized local Fund-raising projects and promotion events which is organized by association
  • Communicated in International clients for Trade shows and promotion projects
  • Dealing with Ministry for Government affairs
  • Managed budgets and expense, and financial reports
  • Managed office team for Day-to-Day operations
  • Traveled to Thailand, Brunei Darussalam, and London for boost Myanmar Tourism Marketing in Trade Shows.

Talent & Culture Manager

Novotel Inle Lake Myat Min Hotel
Inlay
05.2017 - 01.2019
  • Managed Staff Manpower based on Operations Needs and Business.
  • Managed Recruitment and Hiring process.
  • Conducted new employee onboarding training.
  • Worked with Department Heads for staff performances, promotion and Talent development.
  • Managed employee engagement.
  • Managed Staff Payroll, Compensation & Benefits.
  • Implemented Employee Handbook in line with Accors’ Standards.
  • Supervised Employee Personal Files and Data Base.
  • Reported to General Manager for day-to-day HR operations.
  • Reported Supervised SSB, Personal Incomes Tax.
  • Supported for Foreign Staff Visa, Immigration Reports and Medical Insurance.
  • Managed in taking care in Employee Health Care and Workplace safety.
  • Supervised Staff Accommodation and Staff meals.
  • Supported Training plans and career development.
  • Build relationship with local communities by accepting internship and On-Job Training.
  • Build relationship with local communities by planning CSR activities, and employer branding.
  • Advised team to compliance with Labor Law.
  • Followed up and implement activities by Accors’ Guidelines and standards.
  • Conducted employee of the Month, employee of the Year and Staff Party.
  • Lead Staff Welfare Committee & Staff Activities.
  • Managed day-to-day HR Operations and admin duties with team.
  • Performed other duties as assigned as required by Management to Accors’ Head Office, Thailand for monthly HR Operations.

HR & Admin Executive

FMI Air
Yangon
10.2014 - 01.2017

Assist HR Manager for recruitment process such as CV screening, calling interviews, hiring.

Assist HR Manager for Employee Induction Programs.

Maintained Employee Data Base and staff document controlling.

Supervised Staff transportation.

Managed employee attendants, staff leave records, issuing staff uniforms, employee ID cards,and admin tasks.

Handling employee compensation and benefits.

Organized Branch Office opening, rentals and Office set up.

Managed staff accommodation, house rentals, hotel arrangement for crews and pilots.

Handling Expats FRC, Form C etc.

Handling employee SSB, Taxation.

Supported ad-hoc task from Manager.


Liaison Officer

Ministry of Youth & Sports
Nay Pyi Taw
01.2012 - 02.2014

Volunteered for 27th SEA Games project

Assist office tasks in Minister’s Office Administration.

Translated Sports news for SEA Games Official Website.

Writing sports news, translation and assist to Sport Media.

Assist writing meeting minutes, assistant calls.

Assistant English Teacher

Global Language Education Center
Tachileik
10.2007 - 11.2010

Teaching English for Thai Students

Teaching English subject for matriculation students.

Education

Bachelor’s Degree - English

Kyaukse University

Skills

Front Office Managementundefined

Certification

Diploma in Human Resources Management

Software

Ezee Front Office Software

Wu Book by Zak FO Software

QHRM HR Software

Global Wave HR Software

Zoha Finance Software

Timeline

Receptionist

Cocoon Hotels Group
06.2023 - Current

Manager

Sea Hills Resort Hotel
01.2023 - 05.2023

HR & Admin Manager

QHRM – HR Solution
07.2022 - 12.2022

HR & Talent Development Manager

Zealax Hotel & Residence
02.2020 - 06.2021

Executive Officer

Myanmar Tourism Marketing Association
04.2019 - 02.2020

Talent & Culture Manager

Novotel Inle Lake Myat Min Hotel
05.2017 - 01.2019

HR & Admin Executive

FMI Air
10.2014 - 01.2017

Liaison Officer

Ministry of Youth & Sports
01.2012 - 02.2014

Assistant English Teacher

Global Language Education Center
10.2007 - 11.2010

Bachelor’s Degree - English

Kyaukse University
Khaing Khin Thar Receptionist, Front Office, HR, Admin